Assistant Director for Federal Programs

East Carolina University; Greenville (NC); Hybrid; USD 49,000 - 96,000; Full time

Job summary

East Carolina University in Greenville, NC, seeks a professional to counsel, award financial aid, and administer programs within the Office of Student Financial Aid. Reporting to the Associate Director, the role supports students and families through the financial aid process using federal and institutional resources.

The position requires a Bachelor’s degree or equivalent and experience in financial aid. Proficiency with Banner, COD, NSLDS, and related systems is preferred; strong communication

Qualifications

• Bachelor’s degree or equivalent combination of training and experience.
• Experience in financial aid or related field preferred.
• Ability to read, analyze, and interpret federal student financial aid regulations; write reports and procedures.

Responsibilities

• Researching/Writing/Training/Outreach tasks (10%).
• Information and Records Administration (20%).
• Counseling Duties (30%).
• Program Duties (40%).

Skills

Regulation interpretation

Report writing

Public presentation

Problem solving

Oral and written communication

Education

Bachelor’s degree or equivalent

Tools

Banner Financial Aid Module

Word Processing

COD (Common Origination and Disbursement)

NSLDS

National Student Clearinghouse

Job description

Anticipated Recruitment Range. Salary offered may be outside of this range as impacted by budget, UNC salary administration, and/or candidate qualifications.

Anticipated Recruitment Range. Salary offered may be outside of this range as impacted by budget, UNC salary administration, and/or candidate qualifications. $49,366 - $96,349

Position Location (City)

Position Type

Position Type Non-Faculty

Job Category

Job Category Non-Faculty Professional

Be a Pirate!

Be a Pirate!

East Carolina University ( ECU ) is consistently ranked among the nation’s top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C. , which is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU’s commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university’s leadership in translating research into meaningful community partnerships and measurable societal benefits.

Academic Affairs , led by the Provost and Senior Vice Chancellor for Academic Affairs, comprises the university’s colleges, schools and libraries, along with other academic support and administrative units. Academic Affairs works collaboratively to strengthen ECU’s culture of academic excellence in line with our mission to be a national model for student success, public service, and regional transformation.

The Associate Provost of Learner Operations is a member of the Provost’s executive leadership team and oversees a portfolio of divisional operational units organized to support student success from admission to graduation.

The Office of Student Financial Aid is part of Student Academic Success within the Provost’s Division at ECU provides comprehensive financial aid services to support students’ financial needs, educational goals, and academic success. Lead by the Director, who reports to the Associate VC for Student Academic Success and Registrar, the office administers federal, state, institution, and other available aid resources. It provides education, guidance, and support to students and families throughout the financial aid process. The office serves students at East Carolina University, including the Brody School of Medicine and the School of Dental Medicine.

Primary Purpose of Position

This position is responsible for counseling, awarding financial aid and administering programs within the Office of Student Financial Aid. Reporting to the Associate Director, the position works with the Associate Director and other positions in the Associate Director’s area of the Office of Student Financial Aid.

Researching/Writing/Training/Outreach (10%)
Information and Records Administration (20%)
Counseling Duties (30%)
Program Duties (40%)

Minimum Education, Knowledge, Skills, and Experience

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

License or Certification Required by Statute or Regulation

None

Preferred Education, Knowledge, Skills, and Experience

Experience and/or training in financial aid or equivalent combination of education and experience; Ability to read, analyze, and interpret general federal student financial aid regulations; Ability to write reports, correspondences, and procedure manuals; Ability to effectively present information and respond to questions from supervisors, students, and general public; Ability to solve practical problems and deal with a variety of instructions furnished in oral and written form.

Experience with Banner Financial Aid Module and Word Processing. Ability to navigate the federal Common Origination and Disbursement website and the National Student Loan Data System as well as the National Student Clearinghouse website.

Job Open Date

Job Open Date 10/14/2026

Open Until Filled Yes

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA ) should contact the ADA Coordinator at [phone] (Voice/ TTY ) or ADA [e-mail] .

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST .

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Please indicate where you learned about this job vacancy.
  • LinkedIn
  • Chronicle of Higher Education
  • CareerBuilder
  • Greenville Daily Reflector
  • Raleigh News & Observer
  • HigherEdJobs.com
  • InsideHigherEd.com
  • Monster.com
  • Indeed
  • ECU Website
  • Other
• * Will you now or in the future require visa sponsorship for employment?
  • Yes
  • No