Assistant Director Financial Assistant and Student Financial Services

Boston University; Boston (MA); On-site; USD 60,000 - 65,000; Full time

Job summary

Boston University is seeking an Assistant Director for Awarding within Student Financial Services on the medical campus. You will oversee the timely review of financial aid applications, determine eligibility, award funds, and provide counseling to students and families.

The role requires a bachelor's degree and 3–5 years of experience, with strong analytical and communication skills. Collaboration across ENSA offices and the medical campus is essential, and comfort with loan counseling and

Qualifications

• Bachelor's degree required.
• 3–5 years of relevant experience.
• Strong analytical skills.
• Effective problem solver with solid communication.
• Ability to manage multiple deadlines.
• Work well independently and in a team.
• Commitment to diversity, equity and inclusion.

Responsibilities

• Advise students and families via phone, email, and in person.
• Organize and prioritize workflows to review financial aid applications.
• Serve as liaison for internal colleagues on financial aid eligibility and awarding.
• Reconcile and evaluate confidential student financial aid data.
• Determine student eligibility and award Federal Graduate PLUS and private loans.
• Provide counseling on debt management and budget planning.

Skills

Experience (3–5 years)

Analytical skills

Problem solving

Interpersonal communication

Written and oral communication

Deadline management

Independent work

Teamwork

Diversity, equity and inclusion

Education

Bachelor's degree

Tools

PeopleSoft Campus Solutions

Job description

Category | Charles River Campus --> Professional

Job Location | Boston, MA, United States

Tracking Code | 26500027080922

Posted Date | 9/24/2026

Salary Grade | Grade 46

Expected Hiring Range Minimum | $60,000.00

Expected Hiring Range Maximum | $65,000.00

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type | Full-Time/Regular

About the Role Student Financial Services seeks an Assistant Director for Awarding. This position will help Boston University Student Financial Services achieve Boston University's goals for recruitment, retention, and superior service by assisting students and parents in financing their education through financial analysis, planning, and advisement for students on the medical campus. This Assistant Director ensures a timely and accurate review of financial aid applications, evaluate student eligibility for financial assistance using both federal and institutional methodology, award financial aid funds, and provide counseling to students and families. Additionally, this position will conduct loan entrance and exit counseling, debt management, and personal budget advising to students. The Assistant Director for Awarding works closely various offices within the School of Medicine, Graduate Medical Science, School of Dental Medicine, and School of Public Health. Additionally, the position will work closely with Student Accounting Services, and the Office of Financial Assistance.

The Assistant Director's Primary Duties Include

• Advising students and their families within a caseload over the phone, e-mail, and in-person.
• Organizing, prioritizing, and using effective judgement using reporting management students to assist with financial aid application reviews; Serving as a primary contact for internal colleagues on the medical campus related to financial aid eligibility and awarding student financial aid.
• Serving as an administrative liaison for service and non-service stipends.
• Reconciling and evaluating confidential data provided on student financial aid applications.
• Determining student's eligibility.
• Awarding and certifying Federal Graduate PLUS and private credit-based loans and.
• Analyzing reports About the Organization Boston University Student Financial Services is part of the Enrollment & Student Administration unit (ENSA).

BU Student Financial Services plays a critical role in ENSA's mission by providing important services through timely and accurate review of BUMC financial aid applications, awarding of financial aid funds, processing of loans, and by providing counseling to students and parents on the financial aid process, programs and related issues.

Across the 11 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly diverse University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees. To read more about Boston University and our commitment to diversity and inclusion, please visit https://www.bu.edu/diversity/about/diversity-statement/

Required Skills

About the Candidate A bachelor's degree is required for this position. Ideally, we are seeking a candidate who:

• Has at least three to five years of experience
• Demonstrates strong analytical skills
• Is an effective problem solver
• Displays excellent interpersonal and written/oral communication skills
• Has the ability to manage multiple and competing deadlines
• Work well independently and in a fast-paced and team-oriented environment and
• Is committed to diversity, equity, and inclusion Working knowledge of federal and state financial aid policies, procedures, and regulations are preferred but not required. Experience using PeopleSoft Campus Solutions is a plus.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.