Assistant Director, Financial Aid & Student Success

The Friedman School of Nutrition Science and Policy; Medford (MA); Hybrid; USD 61,000 - 92,000; Full time

Job summary

The Friedman School of Nutrition Science and Policy is seeking an Assistant Director of Financial Aid to manage a caseload and ensure compliant aid administration for undergraduate students. The role combines counseling, need analysis, and award processing with collaboration across campus offices.

The position is hybrid—on campus 2–3 days per week—and requires a Bachelor's degree, several years of financial aid experience, and strong communication skills to support diverse students and families.

Qualifications

• Bachelor's Degree
• 2 years of experience in financial aid, student support, or college access programs
• Excellent communication skills, both written and verbal, with the ability to interact effectively with diverse student populations and their families
• Familiarity with financial aid management software and systems

Responsibilities

• Responsible for all aspects of financial aid for assigned caseload of undergraduate applicants/students. Review applications, perform federal and institutional need analyses, and award all sources of aid.
• Provide personalized financial aid counseling to students and their families.
• Conduct financial aid presentations to prospective and enrolled students. Participate in recruitment events and other outreach activities to promote financial aid programs and opportunities.
• Stay updated on changes in financial aid regulations and ensure compliance with federal, state, and institutional regulations.
• Collaborate with academic advisors, student affairs, and other departments to support student success, retention, and degree completion.
• Additional duties as assigned.

Skills

Communication skills

2+ years experience

Education

Bachelor's Degree

Job description

The Friedman School of Nutrition Science and Policy is seeking an Assistant Director of Financial Aid to manage a caseload and ensure compliant aid administration for undergraduate students. The role combines counseling, need analysis, and award processing with collaboration across campus offices.

The position is hybrid—on campus 2–3 days per week—and requires a Bachelor's degree, several years of financial aid experience, and strong communication skills to support diverse students and families.