Assistant Director, Financial Aid & Compliance

The Chronicle Of Higher Education, Inc.; Baton Rouge (LA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Retirement benefits

Medical & other insurance

Vacation and sick leave

Job summary

BRCC invites applications for the Assistant Director of Student Financial Services to lead, administer, and continually improve financial aid operations at Baton Rouge Community College.

The role supervises staff, ensures federal and state compliance, coordinates audits and reporting, and partners with Enrollment Management, Admissions, Registrar, and the Business Office to promote student success while safeguarding institutional resources.

Qualifications

• Bachelor’s degree in finance, education or related field.
• Three (3) years of progressively responsible experience administering federal Title IV financial aid programs.
• Experience using Ellucian Banner or comparable student information systems.
• Experience utilizing federal financial aid systems, including COD, NSLDS, FAFSA Partner Portal, and EDConnect.

Responsibilities

• Assists the Director in planning, coordinating, and evaluating the daily operations of Student Financial Services to support effective, compliant, and student-centered delivery of financial aid services.
• Assists the Director in providing operational oversight for assigned staff and functional areas and helps ensure continuity of services in the Director's absence.
• Supervises assigned Financial Aid Counselors, support staff, and student employees by assigning work, monitoring productivity, providing coaching and training, supporting performance management, and promoting cross-training and continuous improvement.
• Assists in overseeing counselor caseload management and helps ensure timely processing of financial aid applications, verification, professional judgment requests, satisfactory academic progress reviews, eligibility determinations, and student communications.
• Assists in the development, implementation, and monitoring of departmental policies, procedures, internal controls, workflow standards, and desk guides to promote operational efficiency, regulatory compliance, and consistent customer service.

Skills

Supervisory experience

Regulatory knowledge

Banner software

Federal aid systems (COD/NSLDS/FAFSA)

Education

Bachelor’s degree in finance, education or related field

Tools

Ellucian Banner

COD/NSLDS/EDConnect/FAFSA Partner Portal

Job description

BRCC invites applications for the Assistant Director of Student Financial Services to lead, administer, and continually improve financial aid operations at Baton Rouge Community College.

The role supervises staff, ensures federal and state compliance, coordinates audits and reporting, and partners with Enrollment Management, Admissions, Registrar, and the Business Office to promote student success while safeguarding institutional resources.