Student Financial Aid Advisor

Baton Rouge Community College; Baton Rouge (LA); In loco; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Retirement benefits

Health insurance

Dental and vision insurance

Paid time off

Employee Assistance Program

Descrizione del lavoro

Baton Rouge Community College (BRCC) is seeking a Financial Aid Counselor to guide students and families through financial aid processes. The role requires understanding federal/state programs, strong interpersonal skills, and the ability to provide accurate, confidential guidance to diverse populations.

Responsibilities include advising, reviewing awards, processing documents, and maintaining knowledge of regulations.

Competenze

• Strong customer service orientation and excellent communication skills.
• Ability to work individually and in a team.
• Experience using a large database system.
• Ability to handle confidential information with discretion.
• Understanding of confidentiality requirements and procedures.

Mansioni

• Advise students and families about financial aid options via calls, letters, emails, or in person.
• Evaluate and review financial aid awards; process required documentation and respond to inquiries.
• Adjust financial aid profiles following federal/state regulations and policies.
• Keep current on federal/state regulations affecting financial aid administration.
• Interpret and revise financial aid packages from various funding sources.
• Cross-train with staff to provide backup support.
• Rotate with staff for on-demand and walk-in advising.
• Participate in College Night and outreach to promote financial aid programs.

Conoscenze

Customer service

Organizational skills

Oral & written communication

Teamwork

Database systems

Confidentiality

Formazione

Bachelor's degree or related field

Descrizione del lavoro

Baton Rouge Community College (BRCC) is seeking a Financial Aid Counselor to guide students and families through financial aid processes. The role requires understanding federal/state programs, strong interpersonal skills, and the ability to provide accurate, confidential guidance to diverse populations.

Responsibilities include advising, reviewing awards, processing documents, and maintaining knowledge of regulations.