Assistant Director, Family Health Programs & Operations

Community Health & Wellness Center (CHWC); Torrington (CT); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Community Health & Wellness Center (CHWC) seeks an Assistant Director to lead the Family Bridge Maternal Child Health Home Visiting Program, partnering with the Program Director to supervise clinical and non-clinical staff and advance equitable, family-centered care across the service area.

You will drive program quality, ensure compliance, and foster collaborations with hospitals, providers, and social services, while advancing trauma-informed care and evidence-based practices.

Qualifications

• Bachelor's degree in Nursing required.
• Minimum of five years of experience in maternal-child health, public health, home visiting, healthcare administration, or community-based services.
• Minimum of three years of progressively responsible supervisory or management experience.
• Demonstrated experience leading multidisciplinary teams.
• Valid driver's license and ability to travel throughout the service area.

Responsibilities

• Assist the Program Director in planning, implementing, and evaluating program services.
• Oversee day-to-day operations of the home visiting program.
• Ensure services are delivered in accordance with program standards, contractual requirements, and organizational policies.
• Monitor program productivity, staffing needs, and service delivery goals.
• Coordinate operational activities across nursing, community health worker, and administrative teams.
• Serve as Acting Director in the Director's absence.
• Provide direct supervision to RNs, Community Health Workers, and designated program staff.
• Assist with recruitment, interviewing, onboarding, and retention of personnel.
• Conduct performance evaluations and support professional development planning.
• Facilitate staff meetings, training activities, and team-building initiatives.
• Foster a positive, collaborative, and inclusive work environment.
• Monitor program outcomes, performance indicators, and quality metrics.
• Ensure compliance with state, federal, accreditation, and grant requirements.
• Review reports, audits, and documentation for accuracy and completeness.
• Lead continuous quality improvement initiatives and corrective action plans when needed.
• Support implementation of evidence-based practices and program enhancements.
• Collaborate with RN Supervisors to ensure high-quality maternal and child health services.
• Support clinical consultation and case review processes.
• Monitor service delivery trends and identify opportunities to improve client outcomes.
• Promote trauma-informed, culturally responsive, and family-centered care practices.
• Assist in developing policies, procedures, and clinical guidelines.
• Develop and maintain relationships with hospitals, healthcare providers, social service agencies, and community organizations.
• Represent the program at community meetings, coalitions, and stakeholder events.
• Support outreach efforts to increase awareness and participation in Family Bridge services.
• Strengthen referral networks and collaborative partnerships.
• Assist in overseeing program data collection, analysis, and reporting.
• Monitor key performance indicators and outcome measures.
• Prepare reports for leadership, funders, and regulatory agencies.
• Utilize data to support strategic planning and program improvement efforts.
• Assist with budget development, monitoring, and resource allocation.
• Monitor expenditures and support fiscal accountability.
• Participate in grant management and reporting activities.
• Assist in identifying funding opportunities and sustainability initiatives.

Skills

Leadership

Communication

Data analysis

Strategic planning

Travel readiness

Education

Bachelor's degree in Nursing

Tools

Electronic health records (EHR) systems

Job description

Community Health & Wellness Center (CHWC) seeks an Assistant Director to lead the Family Bridge Maternal Child Health Home Visiting Program, partnering with the Program Director to supervise clinical and non-clinical staff and advance equitable, family-centered care across the service area.

You will drive program quality, ensure compliance, and foster collaborations with hospitals, providers, and social services, while advancing trauma-informed care and evidence-based practices.