Assistant Director, Disability Support Services

Wake Technical Community College; Raleigh (NC); On-site; USD 77,000 - 96,000; Full time

Job summary

Wake Technical Community College is seeking an Assistant Director of Disability Support Services at the Southern Wake Campus. The role oversees DSS operations, supervises multiple coordinators and support staff, and acts as the primary contact for students, parents, faculty and staff.

The position requires a Master’s degree in a related field, at least two years of experience with students with disabilities, and supervisory experience.

Qualifications

• Master's degree in Disabilities, Special Education, Psychology, Rehabilitation, Counseling, Assistive Technology, or related field.
• Minimum two years experience with high school or college students with disabilities.
• Supervisory experience required.
• Working knowledge of various disabilities and related accommodations.

Responsibilities

• Assist the director with development and implementation of institutional effectiveness goals.
• Provide direct supervision for Learning Disability Specialists, DSS Coordinators, and DSS staff.
• Serve as first contact for inquiries from students, parents, faculty and staff.
• Review student documentation for completeness and coordinate additional documentation needs.
• Advocate for student needs with faculty and staff; promote self-advocacy.
• Assign incoming students to DSS Coordinators based on disability documentation.
• Stay current on technology, laws, services, and philosophy related to disabilities.
• Lead DSS orientation workshops.
• Serve as a resource on college committees and assist DSS Coordinators as needed.

Skills

Disability laws

Leadership

Communication

Advocacy

Microsoft Office

Interpersonal skills

Documentation review

Education

Master's degree in Disabilities or related field

Tools

Microsoft Office

Job description

Assistant Director, Disability Support Services

Salary: $76,944.00 - $96,216.00 Annually

Location: Southern Wake Campus

Job Type: Full-time, Annual

Job Number: 07400

Division: Military, Veterans, and Special Programs

Department: Disability Support Services

Opening Date: 09/22/2026

Closing Date: Continuous

FLSA: Exempt

Position Description

Pay Grade: Manager 6

This position serves as the primary contact for Disability Support Services (DSS) for students, parents, faculty and staff.

Responsibilities and Duties (& Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Assists the director with the development and implementation of institutional effectiveness goals
• Provides direct supervision for Learning Disability Specialists, DSS Coordinators, and DSS support personnel
• Serves as first point of contact for inquiries from students, parents, faculty and staff
• Reviews incoming student documentation for completeness based on departmental guidelines by disability and communicates with students and/or parents concerning any additional disability documentation required for students to receive DSS services
• Acts as an advocate for student needs with faculty and staff when necessary; promotes positive student self-advocacy skills
• Assigns incoming students to DSS Coordinators based on disability documentation
• Keeps abreast of state-of-the‑art technology, techniques, laws, services, and philosophy relevant to disability areas
• Leads DSS orientation workshops
• Serves as a resource for students, faculty, and staff, and serves on various college committees
• Performs the duties of a DSS Coordinator when needed
• Schedules study session appointments and ensures enforcement of appointment policy
• Assists students in requesting and arranging instructional, technical, facility, and staff assigned accommodations
• Develops and implements workshops that will educate students, faculty, and staff regarding disability issues

Qualifications

Knowledge, Skills & Abilities:

• Demonstrated knowledge of disability laws as they pertain to higher education and students with disabilities including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act
• Knowledge of various disability types and be aware of the manifestations of the disability and the accommodations that would be reasonable and appropriate
• Effective leadership, supervisory, and administrative skills
• Demonstrates excellent oral, written, and interpersonal skills
• Must possess effective advocacy skills
• Proficient in Microsoft Office products
• Must work harmoniously with staff, faculty, and general public
• Ability to read and interpret student disability documentation, including psychoeducational and neuropsychological evaluations

Requirement

• Master's degree in Disabilities, Special Education, Psychology, Rehabilitation, Counseling, Assistive Technology, or a related field
• Requires a minimum of two years experience working with high school and/or college students with disabilities
• Supervisory experience
• Working knowledge of various disabilities and the impact the disability will have on the students' academic performance.
• Experience interpreting medical documentation required for the determination of accommodations

Preferences

• Two years supervisory experience
• Experience working with students with disabilities in a post-secondary academic environment

Essential Personnel

TBD

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.

Employer

Wake Technical Community College

Address

9101 Fayetteville Rd.
Raleigh, North Carolina, 27603

Phone

9198665934

Website

https://www.waketech.edu/