Assistant Director, Central Research Operations

UW Advancement Careers; Seattle (WA); On-site; USD 126,000 - 144,000; Full time

Job summary

University of Washington is seeking an Assistant Director for the Research Administration Collaborative (RAC) to provide operational leadership for centralized award setup and modification services. The role reports to the Executive Director and focuses on delivering accurate, timely and accountable research administration services across participating units.

Responsibilities include managing day-to-day operations, establishing procedures, driving performance, developing staff, implementing

Qualifications

• Bachelor's degree or equivalent in a related field or experience.
• Five years of experience in business administration, finance, research administration, or higher education administration.

Responsibilities

• Lead centralized award setup and modification services.
• Direct day-to-day service operations including workload management and prioritization.
• Establish operating procedures, service standards, quality controls and escalation practices.
• Monitor service performance and address operational issues, risks, bottlenecks and priorities.
• Foster accountability, responsiveness, accuracy, transparency, and customer service.
• Lead workforce development including coaching, onboarding and training.
• Drive process improvements, redesigned workflows and operational documentation.
• Monitor KPIs and service levels, coordinating across organizational boundaries.

Skills

Analytical skills

Communication skills

Relationship management

Performance management

Education

Bachelor's degree in business administration, public administration, finance, research administration, higher education administration

Advanced degree or professional certification relevant to research administration

Job description

University of Washington is seeking an Assistant Director for the Research Administration Collaborative (RAC) to provide operational leadership for centralized award setup and modification services. The role reports to the Executive Director and focuses on delivering accurate, timely and accountable research administration services across participating units.

Responsibilities include managing day-to-day operations, establishing procedures, driving performance, developing staff, implementing