Assistant Director, Campus Retail Dining

Penn State University; University Park (TX); On-site; USD 72,000 - 108,000; Full time

Benefits offered by this job

75% tuition discount

Job summary

Penn State University is seeking an Assistant Director of Retail Dining to lead and manage large dining operations across retail, residential dining, markets, and special events. The role focuses on high-quality food service, exceptional customer experience, and alignment with university priorities, while coordinating with students, staff, vendors, and campus partners.

The position emphasizes staff development, budget oversight, health and safety compliance, and sustainable dining practices,

Qualifications

• Bachelor’s degree required with 8+ years of relevant dining/food service experience, including 3+ years supervisory.
• Ability to manage budgets, labor costs, inventory, and revenue targets.
• Must be authorized to work in the U.S. and comply with university policies.

Responsibilities

• Oversee daily dining operations including retail, residential dining, markets, and catered events.
• Coordinate staffing, schedules, and workflows to ensure coverage and service quality.
• Lead customer satisfaction initiatives and respond to feedback.
• Ensure compliance with health codes, sanitation, and safety regulations.
• Collaborate with procurement, vendors, and campus partners to optimize costs and sustainability.

Education

Bachelor's Degree with 8+ years of relevant experience, including 3+ years supervisory experience

Job description

Penn State University is seeking an Assistant Director of Retail Dining to lead and manage large dining operations across retail, residential dining, markets, and special events. The role focuses on high-quality food service, exceptional customer experience, and alignment with university priorities, while coordinating with students, staff, vendors, and campus partners.

The position emphasizes staff development, budget oversight, health and safety compliance, and sustainable dining practices,