Assistant Director Alumni Engagement

Clayton State University; Georgia; On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Tuition assistance

Vacation time

Job summary

Augusta University is seeking an Alumni Engagement and Experiential Programs leader to strengthen ties between alumni and colleges. You will plan events, manage volunteer networks, and track engagement metrics to inform strategy.

Travel is required and Raiser's Edge CRM expertise is essential for data integrity and insights that shape regional initiatives across Georgia. This role partners with the PA E Events Team to coordinate budgets, sponsorships, and participant experience, while promoting

Qualifications

• Bachelor's degree from an accredited college or university.
• Minimum of 3 years' experience in higher education or non-profit organizations in alumni engagement, volunteer management, and event planning; or 5+ years in alumni engagement, sales, marketing or similar.

Responsibilities

• Identify opportunities for alumni involvement and strengthen ties between alumni and colleges/schools.
• Plan, coordinate, and execute key alumni events including Alumni Weekend; manage volunteers and post-event follow-up.
• Track, analyze, and report on engagement metrics and ROI to inform strategic decisions.

Skills

Alumni engagement

Volunteer management

Event planning

CRM data management

Travel coordination

Education

Bachelor's degree

Master's degree

Tools

Raiser's Edge

Job description

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Job Summary

It serves as the primary liaison for alumni engagement within specific colleges and schools, building relationships with faculty and promoting involvement. The position oversees alumni receptions, works with the events team to develop new regional event initiatives, secures sponsorships, and tracks engagement metrics to assess impact and inform strategy. Proficiency in CRM systems like Raiser's Edge is required for managing alumni data and interactions. Additionally, the role supports the development of alumni programs which requires travel and other duties as needed.

Responsibilities

The responsibilities include, but are not limited to:

Alumni Engagement and Experiential Programs:

Identify opportunities for alumni involvement, fostering stronger ties between alumni and their respective colleges/schools, and increasing awareness of the college's impact. Responsible for developing and executing engagement strategies that strengthen lifelong relationships between alumni and the university through affinity based communities, life stage programming and alumni travel experiences.

Event Planning and Execution:

In collaboration with the PAE Events team and the alumni association board, participate in the planning, coordination, and execution of key alumni events, including Alumni Weekend. Manage volunteer support, communications, and post-event follow-up, while initiating new ideas to increase alumni participation and event success. Collaborate with the Director of Alumni Engagement to develop new event initiatives, secure sponsorships, and ensure smooth execution, creating opportunities for alumni to reconnect and engage with the institution.

Engagement Metrics and Impact Assessment:

Track, analyze, and report on alumni engagement metrics, including ROI, attendance, volunteer involvement, and overall impact, to measure success and inform strategic decisions. Provide quarterly reports to support continuous improvements in alumni engagement programming and future event planning.

Strategic Program Development and Alumni Outreach:

Collaborate with the Director of Alumni Engagement to develop and implement alumni programs based on data insights. Leverage alumni database tools and engagement metrics to drive program execution, track participation, and ensure alignment with strategic goals to maximize alumni involvement and impact.

CRM Data Management and Alumni Interaction Tracking:

Utilize the CRM system (e.g.,Raiser's Edge) to track alumni interactions and ensure data integrity. Manage and update constituent data to provide real-time insights that inform engagement strategies, support event planning, and improve the accuracy of alumni outreach efforts.

Regional Alumni Engagement Strategy and Program Development:

Lead the development and implementation of a comprehensive regional alumni engagement strategy for specific colleges and schools, designed to strengthen alumni affinity, increase participation, and support institutional priorities. Identify key alumni markets and audience segments, assess engagement opportunities, and create a portfolio of programs and events tailored to the interests and needs of alumni. Partner with the Philanthropy and Alumni Engagement (PAE) Events Team to coordinate event logistics, communications, budgeting, and execution while maintaining responsibility for overall engagement strategy, program objectives, and participant experience.

Additional Duties and Travel:

Perform other duties as assigned. Travel is required to support regional alumni engagement activities, volunteer management efforts, and institutional events.

Required Qualifications

Bachelor's degree from an accredited college or university. A minimum of 3 year's experience in higher education or non-profit organization, specifically experience in alumni engagement, volunteer management, and event planning or with 5 or more years of experience/training in alumni engagement, sales, marketing or similar.

Preferred Qualifications

Master's degree from an accredited college of university. 5 or more years alumni engagement experience in higher education or non-profit organization, specifically experience in alumni engagement, volunteer management, and event planning.

Knowledge, Skills, & Abilities

ABILITIES

Knowledge of alumni engagement programs and alumni board management

Excellent interpersonal, organizational, verbal/written communications skills, attention to detail and analytical abilities

A high energy level, integrity and sincerity; ability to multi-task, think creatively and handle a heavy workload

Requires adaptability, good judgement, and initiative

Knowledge of standard event management tasks and resources

Ability to work effectively with people of all ages and backgrounds, including healthcare professionals, community leaders, as well as, students, patients, families, volunteers and employees

Ability to work evenings, weekends, and travel as required.

Shift/Salary/Benefits

Shift: Days/M-F (work outside of the normal business hours will likely be required of an employee in an exempt level position)

Pay Band: B12

Salary Range: $62,300.00/Annually - $72,200/annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 9/17/26 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.