Assistant Dining Room Manager

The Union League of Philadelphia; Pennsylvania; On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

401(k) plan with Company Match

Paid Time Off (PTO)

Job summary

The Union League of Philadelphia is hiring an Assistant Dining Room Manager for Liberty Hill – Grays Restaurant. This role involves maintaining high standards of service and hospitality while overseeing dining operations and team members.

The ideal candidate will have dining management experience, food and beverage knowledge, and the ability to work effectively in a team-oriented environment. Strong communication skills are essential, along with flexibility in scheduling to meet business demands.

Qualifications

• Ability to communicate and work cross-functionally within the League.
• Bending and lifting required as well as the ability to stand for extended periods.
• Must have open availability for all meal periods including nights and weekends.

Responsibilities

• Managerial presence on floor during service hours.
• Communicates between front of house and back of house.
• Helps supervise and train all dining room staff.

Skills

Self-directed and proactive

Work well with other employees

Even-tempered

Hiring

Training

Education

1 year of dining management experience

Food and beverage knowledge including wine

Tools

Microsoft Windows/PC

Outlook 365

Jonas

Sevenrooms

ADP

Job description

Assistant Dining Room Manager – Liberty Hill – Grays Restaurant

Reports to: Food and Beverage Director and other Dining Room Leadership

Supervises: Servers, bartenders, bussers, hosts, halfway house attendants

Objective: The Assistant Dining Room Manager is responsible for maintaining exceptional standards of service, hospitality, appearance, and cleanliness throughout the golf club dining spaces and halfway house operations. This role assists in the planning and execution of daily service and club events, supports department leadership, oversees and develops hourly team members, and ensures an elevated member and guest experience at all times. The Assistant Dining Room Manager plays a key role in creating a welcoming atmosphere while keeping member satisfaction and operational excellence at the forefront of every interaction.

Responsibilities:

• Managerial presence on floor during service hours.
• Communicates between front of house and back of house.
• Helps supervise and train all dining room staff. Assists with onboarding process for new hires.
• Follows and enforces the sequence of service techniques including but not limited to delivering drinks, ordering food, coursing, and firing food.
• Inspects overall room for cleanliness and works with Manager on preventative maintenance. Inspects tabletops to ensure neat, clean, and orderly presentation.
• Verifies that all side work is assigned and completed. Report any issues or concerns to the Manager.
• Strives to learn members’ names and preferences. Builds rapport with new members and existing members.
• Manages member and guest requests and ensures members are directed appropriately.
• Checks emails and updates reservations daily. Forecasts proper flow using SevenRooms to provide exceptional service.
• Completes an end of the shift report for respective sales areas and ensures accuracies. Compares actual numbers to budget. Reviews financials with manager weekly.
• Attends monthly manager meetings and contributes ideas. Has excellent foresight with respect to knowing what is going on in the club, companion amenities, and Montgomery County.
• Develops and measures interesting ways of promoting and marketing dining functions. Executes events in the dining room such as action stations, golf related events, happy hours, live music, tailgates, and specialty dining.
• Assists managers with all marketing content.
• Understands or possesses a willingness to learn about golf operations as they relate to food and beverage. Takes a vested interest in the clubhouse and golf course.
• Develops rapport with the golf staff and reviews the tee sheets.
• Willingness to adapt to Union League culture and to learn about other League companion amenities.
• Flexible schedule based on business and event needs; required to work evenings and weekends.
• Supports and works in all F&B outlets, pending service levels between the dining rooms and banquet events.
• Other duties to be determined.

Skills:

• Self-directed and proactive
• Work well with other employees, including chefs and dining staff
• Even-tempered
• Hiring
• Training

Position Requirements:

• 1 year of dining management experience
• Food and beverage knowledge, including wine
• Ability to communicate and work cross-functionally within the League as well as members, vendors, and clients.
• Proficient in Microsoft Windows/PC. Ability to learn computer programs such as Outlook 365, Jonas, Sevenrooms and ADP
• Bending and lifting required as well as the ability to stand for extended periods of time
• Must have open availability for all meal periods including nights, weekends and holidays/flexible work schedule.
• Liberty Hill has several mandatory workdays for banquet staff (2026 dates listed below)
• Easter, Sunday, April 5th – All Staff
• Spring Ball Saturday, April 11th – All Staff
• Mother’s Day, Sunday, May 10th – All Staff
• Independence Day Celebration, Wednesday, July 1st – All Staff
• Thanksgiving, Thursday, November 26th – All Staff
• Santa & Grinch Brunch, Sunday, December 20th – All Staff

Benefits and Compensation:

• Salary is open and commensurate with qualifications and experience. The club offers an excellent benefits package.
• Employee meals
• Energetic, multi-faceted, team-oriented work atmosphere
• Exposure to a national market
• Opportunities for promotion from within
• Health Insurance
• Vision Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty