ASSISTANT DEPUTY COMMISSIONER, POLICE OPERATIONS

NYC Department of Social Services; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

The NYC Department of Social Services, through HRA and DHS, seeks a Director of Security to lead citywide security operations, oversee roughly 80 Peace Officers and 500 contracted guards, and ensure the safety of staff and clients across all HRA facilities.

The role requires strategic security planning, contract oversight, emergency response leadership, on-site inspections, and collaboration with NYPD and other agencies.

Qualifications

• Bachelor's degree and 4 years of full-time experience in creating, maintaining and enhancing a comprehensive physical security program for a large governmental agency; at least 18 months in administrative, managerial or executive capacity.
• Six years with a high school diploma equivalent and relevant security experience; at least 18 months in admin/managerial capacity.
• Education or experience equivalent to the above, with the eighteen months in supervisory roles.

Responsibilities

• Provide leadership and oversight of citywide security operations, including ~80 Peace Officers and ~500 contracted security guards.
• Oversee security contracts, monitor performance, ensure contract compliance, and implement corrective actions.
• Direct the 24-hour emergency desk; ensure proper screening and referrals for emergencies.
• Develop and enforce security procedures to protect staff and clients across HRA facilities.
• Oversee on-site inspections of staff, locations and equipment to assess security needs.
• Advise HRA senior staff on security issues and coordinate with Police/Investigations and other agencies.

Skills

Security leadership

Emergency management

Labor relations

Crisis management

Contract management

Education

Bachelor's degree related to security

Job description

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

HRA’s Office of Police Operations (OPO) manages approximately 81 uniformed Peace Officers and more than 500 contracted security guards assigned to HRA’s facilities citywide. OPO’s primary responsibility is to protect the safety of HRA’s employees and clients, as well as their property and the agency’s physical assets. OPO also provides security for special events, construction, work conducted outside of normal business hours, and emergencies.

HRA Office of Police Operations is recruiting for one (1) Director of Security, M-III to function as the Assistant Deputy Commissioner for Police Operations who will:

• Provide leadership and oversight of HRA’s citywide security operations, including the management of approximately 80 Peace Officers stationed at HRA locations throughout the five (5) boroughs. Ensure the effective deployment and supervision of Peace Officers to support the safety and security of HRA staff and customers.
• Oversee and manage the city-wide security contracts covering approximately 500 contracted security guards which include security supervisors, Fire Safety Directors and Fire Guards. Monitor contractor performance, service levels, contract compliance, and ensure timely corrective actions when performance or compliance issues are identified.
• Direct and oversee OPO’s 24-hyour emergency desk. Ensure that calls are properly screened, appropriate referrals are made, and security and facility emergencies are addressed in a timely and effective manner.
• Develop, implement, and ensure compliance with security-related procedures to guarantee a safe and secure environment for Human Resources Administration’s (HRA) customers and staff.
• Oversee the assessment of security needs and in conjunction with supervisory staff, conduct on-site inspections of staff, locations and equipment.
• Manage security plans and activities to address large-scale emergencies; serve as an advisor to HRA Senior Staff and management concerning security issues.
• Serve as a liaison with the New York City Police Department, Department of Investigation, Inspector

General, and other law enforcement agencies, as well as HRA’s Office of Labor Relations and Employee Discipline Unit concerning internal investigations.

• Develop and execute agency-wide security strategy, policies, and operating standards based on assessment of threats, incident trends, facility conditions and operational needs.

Hours/Shift: Managerial Work Schedule

DIRECTOR OF SECURITY (HRA/DSS - 70822

Minimum Qualifications

• A baccalaureate degree from an accredited college or university and four years of full‑time, satisfactory experience in the creation, maintenance and enhancement of a comprehensive physical security program of a large governmental agency; at least eighteen months must have been in an administrative, managerial or executive capacity, or in supervising security personnel; or
• A high school diploma or its equivalent and six years of full‑time, satisfactory experience in the creation, maintenance and enhancement of a comprehensive physical security program as described in "1" above; at least eighteen months must have been in an administrative, managerial or executive capacity, or in supervising security personnel as described in "1" above; or
• Education and/or experience equivalent "1" or "2" above. However, all candidates must have the eighteen months experience in an administrative, managerial or executive capacity, or in supervising security personnel as described in question "1" above.

Preferred Skills

• Expanded administrative police or security experience, including extensive knowledge of the NYS Penal Law, the NYS Criminal Procedure Law and current arrest procedures. - Extensive knowledge of peace officer training parameters. - Extensive knowledge and experience in NYS Public Employer Workplace Violence Prevention Programs. - Ability to identify and address complex security and operational risks, including experience developing and implementing effective risk‑management policies and procedures. - A proven leader with experience dealing with crisis situations involving varied levels of staff and management. - Experience working with and in collaboration with labor unions, elected officials, and other intergovernmental agencies. - Ability to provide strategic leadership and guidance to a team. - Possess knowledge in emergency/disaster management, physical security, critical incident stress management, risk management and evacuation procedures. - Familiar with emergency procedure protocols and regulatory interfaces. - Experience working with local, state and federal law enforcement entities. - Ability to establish and maintain cross‑functional and positive working relationships. - Experience reviewing and negotiating proposals and managing contracts for security‑related goods and services.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.