Assistant Dental Office Manager US - Field Management ·

Newyorkfamilydentistry; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Une entreprise dentaire dynamique à New York recherche un gestionnaire de bureau pour superviser les opérations administratives sur plusieurs sites. Le candidat idéal aura une expérience significative dans la gestion de bureau dentaire, des compétences de leadership éprouvées et une expertise avec des systèmes de gestion de cabinet dentaire. Ce rôle soutiendra une expérience patient exceptionnelle en maximisant l'efficacité opérationnelle et en améliorant les processus.

Qualifications

• 3-5+ ans d'expérience en gestion de bureau dentaire.
• Connaissance solide des opérations de bureau dentaire.
• Expérience avec des systèmes de gestion de cabinet dentaire.
• Compétences avérées en leadership et formation du personnel.

Responsibilities

• Soutenir le directeur de bureau dans les opérations administratives quotidiennes.
• Superviser et former le personnel de bureau.
• Gérer les systèmes de planification des patients.
• Assurer la conformité avec HIPAA et OSHA.

Skills

Gestion du temps

Communication

Résolution de conflit

Organisation

Tools

Dentrix Ascend

Open Dental

Eaglesoft

Job description

Competitive Pay: Hourly rates start at $25 per hour, with higher compensation available for candidates with meaningful experience!

Responsibilities:

Support the Office Manager in overseeing day-to-day administrative operations across 5+ dental practices in Brooklyn and Queens.
Supervise, train, and support front office staff—including receptionists, schedulers, and billing specialists—to ensure top-tier performance and service.
Manage patient scheduling systems to maximize provider efficiency and reduce wait times.
Address patient inquiries and handle escalations or concerns with professionalism and a patient-first mindset.
Monitor and enforce compliance with HIPAA, OSHA, and internal office policies; implement improvements where needed.
Assist with hiring, onboarding, and performance evaluations of administrative staff to foster a positive and productive work environment.
Collaborate with leadership to streamline workflows, improve processes, and enhance the overall patient experience.
Maintain inventory and office supplies across multiple locations, ensuring organized and efficient front office operations.
Leverage dental practice management software (such as Dentrix Ascend, Open Dental, or Eaglesoft) for records, reporting, and financial oversight.
Contribute to marketing and patient outreach initiatives to support practice growth and engagement.

What We’re Looking For:

3–5+ years of experience in a dental office management or senior administrative role.
Strong knowledge of dental front office operations, including scheduling, insurance verification, and billing.
Experience with dental practice management systems (Dentrix Ascend, Open Dental, or Eaglesoft preferred).
Proven leadership in supervising, mentoring, and training administrative staff.
Ability to manage multiple locations and high-volume patient flow with efficiency and professionalism.
Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
Excellent communication and conflict-resolution skills.
Thorough understanding of HIPAA, OSHA, and regulatory compliance standards.