Assistant Dental Office Manager

Aspen Dental; Roanoke (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager to enhance patient experiences and support the dental team. This full-time role offers a competitive salary and generous benefits, including paid time off and career development opportunities. Ideal candidates will possess strong communication skills and a high school diploma, with a preference for those holding a college degree.

Benefits

Paid time off

Health, dental, and vision insurance

401(k) plan with match

Opportunities for career development

Free continuous learning through TAG U

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Excellent communication and interpersonal skills.
• Strong analytical skills with data-driven decision-making.

Responsibilities

• Perform daily front office tasks to create a positive patient experience.
• Collaborate with the dental team to ensure exceptional patient care.
• Supervise daily non-clinical team tasks under the Manager's guidance.

Skills

Communication

Interpersonal Skills

Analytical Skills

Organizational Skills

Detail-oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Job Description: Assistant Dental Office Manager (Operations Lead)

At Aspen Dental, we prioritize our team members by offering security and job stability within a world-class dental service organization (DSO). Our comprehensive training program, competitive pay, and flexible schedules are designed to help you succeed in your career. As an Assistant Dental Office Manager, known internally as an Operations Lead, you'll have the chance to give back to communities and positively impact patients' lives.

Job Type: Full-time

Salary: $19 - $25/hour

Benefits and Opportunities

• A generous benefits package including paid time off, health, dental, vision, and a 401(k) plan with match*
• Opportunities for career development and growth
• A supportive and collaborative culture fostering innovation
• Free continuous learning through TAG U

Role Responsibilities

Reporting to the Manager, you will perform daily front office tasks to create a positive patient experience, participate in an eight-week training program, and support the clinical team.

• Deliver compassionate patient service in line with policies, regulations, and standards
• Collaborate with the dental team to ensure exceptional patient care
• Consult with patients regarding treatment options, verify insurance payments, and handle collections
• Supervise daily non-clinical team tasks under the Manager's guidance
• Analyze practice data to evaluate performance
• Manage scheduling, appointment confirmations, and insurance processing
• Perform additional tasks as assigned by the Manager

Preferred Qualifications

• High school diploma or equivalent; college degree preferred
• Excellent communication and interpersonal skills to build rapport with diverse patients
• Strong analytical skills with data-driven decision-making
• Organized and detail-oriented

Note: Aspen Dental-branded practices are independently owned and operated by licensed dentists, receiving non-clinical support from Aspen Dental Management, Inc.

*Benefits may vary by location.

We are an Equal Opportunity Employer and welcome applicants regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, veteran status, or disability.