Assistant Dental Office Manager

0162 SG DENTAL ASSOCIATES OF MARYLAND, LLC; Glen Burnie (MD); On-site; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

Benefits package

Career development

Collaborative culture

TAG U learning

Job summary

Aspen Dental in Glen Burnie, MD invites you to join as an Assistant Dental Office Manager (Operations Lead). This full-time role offers eight-week training, competitive hourly pay, and a benefits package designed to support your career.

You’ll lead front-office tasks, enhance patient service, coordinate scheduling, verify insurance, and supervise the non-clinical team under the Manager. A collaborative culture and ongoing learning through TAG U help you grow.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinking with data-driven mindset.
• Organized and detail oriented.

Responsibilities

• Report to the Manager and perform daily front office tasks to build trust and loyalty with patients.
• Participate in an eight-week training program to succeed in your role.
• Provide superior patient service with compassion and care in accordance with policies and regulations.
• Work with the dental team to provide exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Under Manager, supervise daily tasks of the non-clinical team.
• Review data daily to evaluate the practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify payments, balance deposits, and process cards.

Skills

Communication

Interpersonal skills

Analytical thinking

Organization

Education

High school diploma

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type: Full-time Salary: $20 - $22 / hour.

We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*.

Career development and growth opportunities to support you at every stage of your career.

A fun and supportive culture that encourages collaboration and innovation.

Free continuous learning through TAG U.

*May vary by independently owned and operated Aspen Dental locations.

What You’ll Do

• As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients.
• When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.
• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Preferred Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.