Assistant Dental Office Manager

0253 Krista Johnson DMD PLLC; Fargo, Aspen (ND, CO); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

PTO

Health/Dental/Vision

401(k) with match

Career development

Collaborative culture

TAG U learning

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Fargo, ND to lead front desk tasks and enhance patient experience. The role includes a focused eight-week training program, collaboration with the dental team, and driving positive clinic performance.

You will supervise non-clinical staff, verify insurance payments, and help schedule patients while upholding company standards and patient care excellence.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills with patients.
• Demonstrate analytical thinking and data-based decision making.
• Organized and detail oriented in daily operations.

Responsibilities

• Provide superior patient service with compassion and care within policies and regulations.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Under Manager, supervise daily non-clinical team tasks.
• Review day-to-day data to evaluate practice impact.
• Oversee scheduling, appointment confirmations, and deposits processing.

Skills

Communication skills

Analytical thinking

Attention to detail

Education

High school diploma or equivalent

College degree preferred

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives.

Job Type: Full-time Salary: $18 - $25/hour At Aspen Dental, we put You First.

We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free continuous learning through TAG U

How You'll Make a Difference

As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role.

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Preferred Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data
• Organized and detail oriented

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.