Assistant Dean of Students

University of Houston; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

University of Houston seeks an Assistant Dean of Students to lead programs and services for students facing mental health challenges, pregnancy/parenting, and foster care experience. This role oversees CARE case management, campus-wide interventions, basic needs resources, and partnerships across the Hawk Market and emergency funds.

The role also supervises staff, supports crisis response, and aligns assessments with division goals while serving as a key liaison for FamilyU and vulnerable

Qualifications

• Master's degree in Student Affairs, Counseling, or a related field.
• Minimum three years of experience supervising and evaluating professional staff in higher education.
• Minimum three years of experience managing best practices in supporting students in crisis and/or students of concern in higher education.

Responsibilities

• Chair the Crisis Awareness Response Emergency Team and manage student care/basic needs issues.
• Develop and manage a strategic basic needs support model and resources for students in crisis, including emergency grants and programs.
• Oversee campus-wide family programming and serve as FamilyU representative and liaison for pregnant/parenting students and those with foster care experience.
• Supervise and evaluate professional staff and graduate assistants; use TRAM management software for operations.
• Assist the Dean of Students in coordinating assessments and aligning priorities with university goals.

Skills

Leadership

Crisis intervention

Program development

Interpersonal communication

Teamwork

Education

Master's degree in Student Affairs, Counseling, or a related field

Tools

TRAM management software

Job description

Department:Dean of StudentsSalary:Commensurate with education and experience.

Description: The Assistant Dean of Students provides leadership of programs, initiatives, services, and resources for students grappling with their mental health, students who are pregnant and/or parenting, and students with experience in foster care. Responsible for assessment, development, implementation, and evaluation of campus and basic needs services and resources that support students navigating critical situations that impact their academic and personal experience. Serves as the primary CARE case manager for students. Supports student crises and emergencies through critical intervention and referrals, including facilitation of the campus-wide CARE Team, oversight of the Hawk Market, and management of both the Hawk Emergency Fund and RISE Scholars Program. Serves as the designated university representative for the FamilyU initiative as well as the university liaison for both students who are pregnant and/or parenting, and students with experience in the foster care system. Serves as a CSA.

Duties:

• Serves as a case manager for students in need. This includes, but is not limited to, chairing the Crisis Awareness Response Emergency Team; responding to and managing student care/basic needs insecurities/issues; conducting one-on-one meetings with students to identify concerns, basic needs, priorities, and barriers; providing individualized support and follow-up with students; connecting students to on and off-campus services and resources; providing ongoing case management for students; and documenting all case records, notes, referrals, and communications in the appropriate software.
• Develops and manages a strategic vision and comprehensive basic needs support model and resources for students in crisis situations, which includes Hawk Emergency Grant distribution, Hark Market oversight, RISE Scholars Program management, and other basic needs initiatives. Creates and maintains strategic partnerships with on and off-campus partners.
• Oversees campus-wide family programming, initiatives, and resources. This includes serving as the FamilyU representative for the university and serving as both the university liaison for students who are pregnant and/or parenting, and students who have experience in foster care.
• Supervises, trains, coaches, and evaluates full-time staff and graduate assistants as assigned. Indirectly supervises student employees within a front desk environment. Utilizes TRAM management software.
• Assists the Dean of Students in managing all departmental assessments and ensuring departmental priorities align with unit's mission, Division of Student affairs goals, and university priorities andperforms additional related duties as assigned.

Required Qualifications:

1. Master's degree in Student Affairs, Counseling, or a related field.
2. Minimum three years of experience supervising and evaluating professional staff in higher education.
3. Minimum three years of experience managing best practices in supporting students in crisis and/or students of concern in higher education.

Preferred Qualifications:

1. Experience facilitating and/or assisting with student welfare concerns and special population services.
2. Direct emergency response experience.

Knowledge, Skills, and Abilities:

• Knowledgeable of student development, experience developing programs, and working with special student populations (e.g., students with basic needs insecurities, first-generation college students, and students with mental health concerns).
• Demonstrated sensitivity, innovation, and effectiveness in responding to challenging student, personnel and university community issues.
• Proven ability to work independently and as part of a team.
• Proven ability to develop and maintain productive, collegial working relationships with students, parents, faculty, staff, alumni, and community partners.
• Knowledgeable of State and Federal rules, regulations, guidelines related to assigned areas.
• Demonstrated strong interpersonal skills, including written and verbal communication.
• Demonstrated ability to manage multiple projects/tasks with thorough attention to detail and consistence.
• Ability to set and attain goals while working both collaboratively and independently on various projects.
• Train, supervise, and evaluate professional staff as well as student employees.
• Demonstrated positive customer service skills as well as the ability to effectively integrate online and in-person services.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.