Assistant Dean & Director of Admissions Operations (Hybrid) - Olin Business
Washington University in St. Louis
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Job summary
Washington University in St. Louis is seeking an experienced leader to oversee admissions operations and decisioning for its full-time MBA and master’s programs in St. Louis, MO.
The role requires directing systems, evaluating applicants, and forecasting enrollment while ensuring data integrity and FERPA compliance. You will supervise the admissions operations team, collaborate with internal partners, and guide the annual Slate cycle, interview design, and materials.
Qualifications
- Bachelor's degree required.
- Master's degree preferred.
- 7 years admissions/recruitment experience in higher education or related field.
Responsibilities
- Lead admissions operations and decisioning for full-time MBA and master's programs.
- Own enrollment forecasting and reporting; manage international student visa process.
- Oversee admissions systems (Slate, Salesforce) and data integrity; ensure FERPA compliance.
- Supervise admissions operations staff and support budget/resource planning.
- Collaborate with departments to align processes with institutional priorities.
Education
Job description
Location: ST. LOUIS, MO 63130
Scheduled Hours: 37.5
Leads the systems, processes, and decisions that convert applicant demand into enrolled students across Olin’s full-time graduate programs. The seat is one of two Assistant Dean positions reporting to the Associate Dean, Full-Time Programs: the Assistant Dean & Executive Director of Full-Time Graduate Recruitment builds the applicant pool; this position converts it—application processing, evaluation and decisioning, enrollment forecasting, and the Slate and Salesforce architecture on which both teams operate. The position holds admission decision authority jointly with the Associate Dean and the Assistant Dean & Executive Director of Full-Time Graduate Recruitment; scholarship decisions are reserved to the discretion of this group. Decisioning authority covers Olin’s full-time graduate programs. Systems leadership extends further: the position administers and enhances the admissions platforms serving the graduate portfolio, including systems and workflows supporting part-time program operations. The position supervises the admissions operations team and requires administrator-level command of Slate and Salesforce. Olin is in the midst of a deliberate transformation, and this position plays a key part in advancing Olin’s proud legacy and furthering WashU’s role in driving impact.
- Lead the day-to-day operations of the admissions function, ensuring timely, accurate, and efficient processing of applications and related materials.
- Oversee admissions systems, data management, reporting, and workflow optimization across the full admissions lifecycle, from inquiry through matriculation.
- Manage the evaluation of full-time MBA and specialized master’s applications. Hold admission decision authority jointly with the Associate Dean and the Assistant Dean & Executive Director of Full-Time Graduate Recruitment.
- Exercise scholarship decision authority as a member of that group, within approved budget parameters.
- In collaboration with internal partners, develop selection criteria that identify students with the highest potential for academic and professional success.
- Direct complex admissions processes, apply admission policies evenly, and ensure integrity and fairness in the selection process. Demonstrate understanding of the reputational impacts of decisioning.
- Accountable for cyclical updates to the application process, including annual Slate cycle preparation, interview and essay questions, and admission materials.
- Ensure matriculating students are accurately reflected in the Workday student database.
- Monitor and improve data integrity, process compliance, and operational effectiveness. Ensure compliance with FERPA and University file retention policies.
- Own the enrollment forecast, including stage-gating of all admitted students from deposit through matriculation and management of the visa process for international students.
- Prepare regular admissions forecasts, enrollment reports, statistical analyses, and summaries, including round-by-round conversion, end-of-cycle performance, and longitudinal reporting.
- Analyze admissions trends and operational metrics to inform decision-making and continuous improvement.
- Lead the implementation, maintenance, and enhancement of admissions systems, including administrator-level ownership of the Slate instance and systemic review of Salesforce CRM processes to increase effectiveness and organizational efficiency.
- Provide systems leadership across the graduate portfolio, including admissions platforms and workflows supporting part‑time program operations, in partnership with the part‑time programs team.
- Develop and refine procedures, documentation, and training for admissions operations.
- Support the Assistant Dean & Executive Director of Full-Time Graduate Recruitment in executing strategic and tactical plans to strengthen and expand the applicant pool, utilizing tools such as scholarship and relationship management.
- Coordinate communication strategies and operational processes across departments to support a seamless applicant experience.
- Partner with Financial Aid, Registrar, IT, Marketing & Communications, Strategic Insights, Student Advising, and other stakeholders to align operational processes with institutional priorities.
- Supervise and support the admissions operations team, including the Assistant Director of Admissions Operations and admissions operations staff, to maintain high-quality service and operational excellence.
- Manage admissions division hiring, training, coaching, and professional development for admissions staff.
- Develop and monitor performance metrics for admissions operations staff to assess impact and effectiveness. Make performance decisions quickly and with integrity when standards are not met.
- Support budget oversight, resource allocation, and operational planning. Maintain efficient use of staff, systems, and operational resources to support enrollment objectives.
- Work closely with other teams, departments, and outside partners to achieve strategic goals.
Perform other duties as assigned.
- Normal office environment
- Typically sitting at a desk or table
- Office equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Bachelor's degree
Certifications/Professional Licenses
No specific certification/professional license is required for this position.
Work Experience
Admissions, College Access, Or Diversity Recruitment (7 Years)
Skills
Not Applicable
Driver's License
A driver's license is not required for this position.
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
Preferred Qualifications
Master's degree
Certifications/Professional Licenses
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience
No additional work experience unless stated elsewhere in the job posting.
Skills
Budget Management, Communication, Cultural Diversity, Data Confidentiality, Data Interpretations, Decision Making, Diversity Awareness, Driver Safety, Microsoft Office, Negotiation, Personal Initiative, Prioritization, Project Administration, Sound Judgment, Strategy Development, Strategy Implementation, Supervision, Team Problem Solving, Work Collaboratively, Work Hardening, Working Independently
G13
$65,900.00 - $112,700.00 / Annually
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Take advantage of our free Metro transit U-Pass for eligible employees.
- WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
- We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
- WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without
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