Assistant Daycare/Boarding Manager

Care-A-Lot Pet Supply; Virginia Beach (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Care-A-Lot Pet Supply in Virginia Beach, VA seeks an Assistant Manager to supervise daycare and cage-free boarding operations, overseeing staff duties and ensuring high-quality pet care. You will train new staff, monitor performance, and coordinate daily coverage, always aligning with company policies.

This role requires strong leadership, reliable teamwork, and excellent communication. You will manage schedules, review pet care plans, and help implement new procedures while maintaining safety

Qualifications

• High school diploma or GED is required.
• 1–2 years of animal care experience preferred.
• Proven leadership and training skills.
• Strong communication and teamwork abilities.

Responsibilities

• Supervise daycare and cage-free boarding operations and staff duties.
• Train new staff and monitor performance for adherence to procedures.
• Assign duties and plan coverage for the next day.
• Provide feedback and coaching to staff and adjust training as needed.
• Review dog profiles, communicate procedures, and train on new policies.
• Ensure daily completion of daycare, grooming, and cleaning tasks.
• Generate reports for pet care activities as required.
• Maintain positive teamwork and handle other duties as assigned.

Skills

Leadership

Training

Communication

Dependability

Animal care

Self-motivated

Team player

Decision making

Organization

Planning

Flexibility

Education

High school diploma or GED

Tools

Office equipment

Job description

The Assistant Manager is responsible for supervision of the daycare/cage free boarding operations and staff duty assignments within their area of specialty. Additionally, they are responsible for training new staff members and monitoring performance to ensure that proper procedures are followed.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to coordinate and plan daily operation of tasks within their assigned specialty.

• Ensures the proper and safe care of all animals in accordance with company policies and procedures.
• Oversee daily operations of facility to ensure safety and quality of care of all pets in all areas (serve as back-up to other section coordinators in their absence). Assign dogs to daycare playgroups. Review board reports to ensure pets are eating and eliminating properly.
• Assigning duties to ensure needed staff are assigned to your section for the next day on kennel attendant assignment worksheet. Coordinate planning with supervisor for proper work coverage on a weekly basis.
• Train new staff in accordance with training policies/procedures according to specialty.
• Provide positive feedback & performance coaching to staff and for new staff, make training adjustments as needed.
• Review dog profiles with staff assigned to supervise them & point out any areas of concern.
• Work with management to communicate, explain and train on new procedures.
• Monitor staff performance.
• Ensure that daycare, grooming and cleaning tasks are completed each day.
• Keep records on verbal feedback given to staff related to improving their performance.
• Generate reports for pet care activities as required.
• Assist in creating a spirit of teamwork by treating all staff equally, instructing in a respectful manner and showing appreciation for work well done and extra efforts.
• Other duties as assigned.
• Good oral & written communication skills
• Previous work experience demonstrating dependability
• 1-2 years’ experience providing animal care
• Self-motivated, independent worker
• Proven leadership and training skills
• Ability to work in a team environment
• Good decision and problem solving skills
• Good organization and planning skills
• Demonstrated flexibility and proven coping skills

Supervisory Responsibility

This position provides day to day support, training and direct supervision to staff members.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; bend; stoop and sit. This job requires the employee to lift at least 25 pounds infrequently..

Position Type/Expected Hours of Work

This is a full-time position. May require working over 45 hours a week at times. Shifts vary and will require working days, nights, some weekends and occasional holidays.

Travel

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

Required Education and Experience

High school diploma or GED.

Preferred Education and Experience

Some experience in pet care coordination preferred.

AAP/EEO Statement

Care-A-Lot Pet Supply is an Equal Opportunity Employer.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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