Assistant Custodial Operations Supervisor (Third Shift)

The Barack Obama Foundation; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

The Barack Obama Foundation is seeking an Assistant Custodial Operations Supervisor for the Obama Presidential Center on the Chicago South Side. You will lead custodial teams, oversee floor care programs, and ensure adherence to APPA, LEED Platinum, and WELL standards to support world‑class facilities.

You will coordinate schedules, budgets, and staffing while collaborating with leadership to streamline workflows and maintain high‑quality interior environments for visitors, staff, and programs.

Qualifications

• Experience leading custodial teams in cultural or entertainment settings.
• Ability to resolve issues with minimal supervision.
• Familiarity with inventory and equipment management.
• Attention to detail and ability to manage staff.
• Flexible hours including mornings, nights, weekends, and holidays.

Responsibilities

• Supervise custodial staff ensuring APPA, LEED, and WELL standards.
• Monitor vendors to meet schedules and service goals.
• Develop procedures for efficient, sustainable operations and inventory control.
• Use CMMS to collect data and optimize operations and address maintenance issues.
• Oversee interior facilities maintenance and floor care across campus.

Skills

Custodial management

Staff scheduling

Inventory management

Vendor coordination

Tools

CMMS software

Job description

At The Obama Foundation, our mission is to inspire, empower, and connect people to change their world. We seek to build an active democratic culture where people are equipped and motivated to make change in the communities where they live, work, and play. Right here on the South Side of Chicago, we're building a home for this vision, a global center for change with a range of opportunities - coordinated programming, community outreach events, educational moments, and more - that invite visitors from down the block or across the globe to turn hope into action.Achieving our ambitious goals starts with an exceptional team built on our Hope to Action Values - Courage, Empathy, Integrity, Accountability, Community, Inclusivity, Pragmatism, Resilience, Imagination, and Hope. A Framework that anyone, anywhere, can use to build trust, activate participation, and expand opportunity in their community.

Purpose of the Role

The third shift Assistant Custodial Operations Supervisor at the Obama Presidential Center will collaborate closely with internal teams to ensure and uphold the quality of the campus' interior spaces. This role will analyze and coordinate the schedule, timeline, staffing, and budget of custodial related maintenance and upkeep. Importantly, this role will serve as a point of contact for leadership and stakeholders to streamline team priorities and efficient workflows in alignment with the Obama Foundation's objectives.

As the Assistant Custodial Operations Supervisor, you'll be reporting directly to the Custodial Operations Supervisor for the Obama Presidential Center.

Core Job Responsibilities

• Supervise the Lead Custodians and custodial staff ensuring best-in-class standards that align with American Physical Plant Association (APPA) guidelines, as well as the campus' Leadership in Energy and Environmental Design (LEED) Platinum, and International WELL Building Institute (WELL) Healthy & Safety certification requirements. Provide hands-on leadership and oversight of the campus floor care program, including daily and restorative floor maintenance.
• Monitor contracted service providers and vendors to ensure they meet performance expectations, stay on schedule, and support service goals-especially during high-traffic events and special programs.
• Collaborate with the Custodial Operations Supervisor and the Superintendent of Building Services to develop, implement, and improve procedures for efficient, sustainable operations, including effective inventory management of supplies and equipment. Support the proper use, care, and maintenance of floor care equipment, including Tennant and Kaivac machines.
• Conduct regular site inspections using a Computerized Maintenance Management System (CMMS) software to collect and analyze data, making informed adjustments to optimize operations. Serve as a point of contact to address maintenance issues with timely responses.
• Oversee short- and long-term maintenance and upkeep of campus interior facilities including but not limited to specialty structures and finishes, dining areas, museum exhibits, office spaces, athletic centers, libraries, and restroom facilities. This includes routine and restorative floor care such as machine scrubbing, buffing, refinishing, and other specialized floor maintenance.

Key Deliverables / Outcomes

• Oversee training, scheduling for staff, managing day-to-day operations for staff assignments, work orders, and inventory. Gather updates and report on work of staff to ensure efficiency and standards of service. Provide training and direction on floor care procedures, equipment operation, and proper techniques.
• Leverage CMMS software to track services across campus, including contracted services, and to monitor equipment and supplies.
• Collaborate with internal teams to ensure that comprehensive custodial service with attention to detail and compliance with APPA, WELL, and LEED certification standards are met.
• Perform inspections, reporting areas or issues that require attention to prevent service interruptions for guests and programming. Monitor floor conditions throughout the campus and proactively identify areas requiring routine, corrective, or restorative floor care.

Required Qualifications

• Experience in day-to-day custodial management of teams, ideally at a cultural or entertainment institution. Experience with commercial floor care, including auto-scrubbers, wet/dry or spray-and-vac equipment, buffing, and floor refinishing strongly preferred.
• Demonstrates discretion and independent judgment to resolve unexpected or complex issues with minimal supervision.
• Experience with inventory and equipment management. Familiarity with commercial floor care equipment such as Tennant and Kaivac machines preferred.
• Strong attention to detail with the ability to prioritize and manage workforce talent as necessary.
• Flexibility of hours including but not limited to early morning, late night, weekends, and holidays across campus in both indoor and outd