Assistant Crisis Division Leader

Chapel On the Hill; Chapel Hill (NC); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health and dental insurance

Paid time off

Parental leave

Retirement plan

Job summary

Chapel Hill Police Department's Crisis Division is seeking an Assistant Crisis Division Manager to provide leadership, field-based crisis response, and operational oversight for co-response and alternative response teams. The role includes supervising staff, ensuring 24-hour coverage, coaching, and coordinating with community partners.

The position requires trauma-informed, person-centered practices, and may require nights and weekends in response to operational needs.

Qualifications

• Master's degree in social work or related field and licensure preferred.
• Strong crisis intervention knowledge and experience.
• Ability to work independently and make sound decisions.

Responsibilities

• Serve as second-in-command for the crisis division and ensure continuity of operations.
• Provide daily operational oversight for Crisis Division staff across programs.
• Oversee 24-hour crisis response coverage including scheduling and on-call.
• Coach and mentor staff, support high-stress situations and field training.
• Coordinate response efforts with co-responders, patrol, and other units.
• Monitor documentation for timely, accurate record-keeping.

Skills

Crisis intervention

Crisis counseling

Leadership and supervision

Public and interpersonal relations

Multi-tasking under pressure

Education

Master's degree in social work or related field

Licensed/eligible: LCMHC or LCSW

Tools

Word processing software

Database software

General computer skills

Job description

Chapel Hill Police Department's Crisis Division is seeking an Assistant Crisis Division Manager to provide leadership, field-based crisis response, and operational oversight for co-response and alternative response teams. The role includes supervising staff, ensuring 24-hour coverage, coaching, and coordinating with community partners.

The position requires trauma-informed, person-centered practices, and may require nights and weekends in response to operational needs.