Assistant CRE Retail Property Manager

Big V Property Group; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development

Work-life balance

Wellness programs

Job summary

Big V Property Group is seeking an Assistant CRE Retail Property Manager in Charlotte, NC. You will support day-to-day operations of our retail portfolio, act as the first point of contact for tenants, coordinate maintenance and vendors, and assist with lease administration on a on-site basis.

The role requires 2+ years in commercial property management, strong knowledge of lease terms (NNN, CAM, escalations), and proficiency in MS Office with advanced Excel.

Qualifications

• 2+ years of experience in commercial property management, real estate, or a related field.
• Proficiency in Microsoft Office; advanced Excel skills strongly preferred.
• Strong written and verbal communication; ability to work independently.

Responsibilities

• Assist in day-to-day contact for tenants; respond promptly and professionally.
• Conduct tenant visits and property walk-throughs as requested.
• Support tenant move-ins and prepare correspondence and notices.

Skills

Microsoft Office

Advanced Excel

Strong communication

Organization & detail

Education

Bachelor's degree in business/real estate or related field

Tools

Yardi

MRI

AppFolio

Job description

Our people are the heart of our success .

We attract top-tier talent

Our collaborative environment empowers our team to take ownership, leverage their individual expertise and make a meaningful impact.

At Big V Property Group, our team is united by a shared passion for excellence and deep commitment to upholding our core values. Our culture is defined by mutual respect and support for one another, creating an environment where everyone can excel. We foster a collaborative environment where we succeed as one family, and encourage open communication across all levels. We also offer continuous learning and development opportunities to support your career and personal growth

Being part of the Big V team has been an incredible experience. It’s rare to find companies that truly prioritize family first! The atmosphere here is amazing, and I’m grateful to work alongside such great colleagues.

Nelson Contreras

Commercial Maintenance Manager

Five years at Big V Property Group has been an incredible journey of growth, challenges, and achievements. I’m grateful for theopportunities, the team, and the experiencesthat have shaped me. Here’s to many more years of success and shared accomplishments!

Vice President – Capital Markets

This past year has been about embracing change and using it to inspire me and my team. What has stood out the most to me are the wonderful team members and support we provide each other. Change has allowed allows us to progress and embrace new opportunities along the way!

Dean Domingo

I enjoy working at Big V because employees are encouraged to think like owners. There’s a strong culture of accountability, collaboration, and finding creative ways to drive results.

Jr. Analyst – Asset Management

We provide our team members with best-in-class benefits to support their professional and personal lives.

Insurance We offer comprehensive health insurance plans to keep you and your family healthy.

Retirement We provide retirement plans to help you secure your financial future.

Professional Development We encourage growth through various professional development opportunities tailored to your career path.

Work-Life Balance We prioritize work-life balance to ensure our employees thrive both personally and professionally.

Wellness Programs We offer various perks, including flexible schedules, wellness programs and fitness challenges.

Culture Our team is distinguished by extensive industry expertise and a deep commitment to ethics and integrity, upholding a culture where our word is our bond, forward thinking and proactive decision-making are essential, and family matters.

Our Team is Our Extended Family

Current Openings

Explore current career opportunities at Big V Property Group and join our team of dedicated industry experts.

Position:Assistant CRE Retail Property Manager

Location: Charlotte, NC

Job Id:131

# of Openings:1

Position Summary

The Assistant Property Manager supports day-to-day operations of Big V's commercial portfolio, primarily retail. This role is the first point of contact for tenants, coordinates maintenance and vendors, assists with lease administration, and helps keep each property compliant, well-maintained, and on budget. The role also provides backup coverage for the Property Manager and supports special projects as needed.

Key Responsibilities

• Assists in the day-to-day contact for tenants; respond to requests and concerns promptly and professionally
• Conduct regular tenant visits and property walk-throughs as requested
• Support tenant move-ins as needed
• Prepare tenant correspondence, notices, and owner communications
• Manage building access control updates and tenant contact/address changes
• Keep vacant spaces tour-ready and coordinate showing access with Leasing
• Escalate lease questions, disputes, and deal-related issues to the Property Manager, Leasing, or Legal
• Create, prioritize, and track work orders through completion
• Solicit and evaluate vendor proposals; assist with contract administration
• Verify vendor scope, schedules, and quality of work
• Confirm vendors carry required insurance and licensing before they start work
• Schedule and track preventive maintenance and maintain the HVAC Maintenance Agreement Log
• Maintain and schedule annual testing and inspection logs (roof, sprinkler, fire panel, backflow, fire extinguishers)
• Support capital projects and tenant improvements alongside Construction
• Assist in preparing annual operating budgets and monthly variance reports
• Code and review vendor invoices; route for approval
• Follow up on delinquent receivables and manage aged receivables with Accounting

Compliance, Inspections & Risk

• Conduct periodic inspections for safety, code, and lease compliance
• Prepare detailed inspection follow-up reports and track repairs to completion
• Document incidents and coordinate with insurance carriers and Legal as needed
• Help prepare and maintain emergency response plans, and coordinate drills and training
• Maintain fire/life-safety inspection schedules and required property records

General

• Contribute suggestions to improve systems, processes, and procedures

Qualifications

Required

• 2+ years of experience in commercial property management, real estate, or a related field
• Working knowledge of commercial lease terms (NNN, CAM, escalations, options)
• Proficiency in Microsoft Office; advanced Excel skills strongly preferred
• Strong written and verbal communication skills
• Ability to calculate percentages, prorations, and other real estate billing concepts
• Organized, detail-oriented, and able to manage multiple priorities and deadlines
• Ability to work independently and take initiative in a fast-paced environment

Preferred

• Bachelor's degree in business, real estate, a related field, or five plus years of like work experience.
• Experience with property management, AP, and work order (CMMS) systems (e.g., Yardi, MRI, AppFolio)
• Experience with retail properties
• Familiarity with AI tools (e.g., Claude, ChatGPT)
• Customer service orientation, sound judgment, vendor negotiation, budget awareness, problem-solving under pressure, adaptability to shifting priorities, and discretion with confidential tenant and lease information.

Working Conditions

• Regular on-site presence at managed properties, plus office work
• Travel between multiple properties in varying weather conditions
• Ability to walk properties, climb stairs, and inspect roofs, mechanical areas, and common areas
• Ability to lift and carry files and supplies up to 25 pounds
• Occasional weekend or after-hours response for emergencies
• Valid driver's license and reliable transportation

About Big V

Big V Property Group is a family-owned commercial real estate firm that has been serving tenants and communities since 1942.

Explore your career with Big V Property Group, a family-owned leader in premier retail real estate with an 83-year history of serving communities and creating superior value for investors.

Each and every Big V team member is deeply committed to upholding our values, leading with character and integrity, and delivering exceptional results .