Minimum Qualifications
High school diploma or equivalent; zero (0) to one (1) year of experience in a municipal court preferred; satisfactory criminal history; or an equivalent combination of education and experience.
Physical Ability
This position's physical requirements involve light work exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Additionally, the following physical abilities are required; standing, walking, kneeling, stretching, squatting, reaching, and bending. The employee uses tools or equipment requiring dexterity.
Sensory Requirements
Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally. Some tasks also require having close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
Environment Factors
Essential functions are regularly performed in an office setting without exposure to adverse conditions.
General Description
This is a clerical and bookkeeping position that provides administrative support to the McDonough Municipal Court. Work involves entering citations into a database, running criminal and driving history reports for the court, assisting the general public, processing mail, processing payments, and data entry responsibilities. This employee works under the direction of the Court Services Administrator.
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.
- Provides clerical support by answering and directing phone calls, assists at the front counter, and distributing paperwork and information.
- Processes citations from the Police Department, enters citations into the appropriate computer system, and runs criminal and driver history reports for each individual that receives a citation.
- Accepts fines and fees by mail or in person, completes receipts, and posts payments for traffic fines, restitution payments, and other payments authorized by court order.
- Ensures accuracy of bond information.
- Assists with the posting of bonds and fines.
- Maintains case files on citations and arrests, assigns file numbers to cases, constructs new case files, and transfers cases to the appropriate department.
- Responds to requests for information and documents by mail, phone, and in person.
- Provides assistance and information to the general public on court procedures and the status of cases.
- Records receipts, deposits payments, and checks credit card statements monthly according to established court procedures.
- Maintain daily court log reports from other agencies.
- Calculates end of month reports for deposits and credit cards for court and probation.
- Files and maintains all case jackets when cases have been disposed of.
- Maintains general office files.
- Maintains working relationship with Police Department, Code Enforcement, and other law enforcement agencies.
- Prepares certified copies of court documents as required.
- Assists judges and prosecutors when requested or needed.
- Performs other related duties as required.
Knowledge, Skills and Abilities
- Basic knowledge of the practices and procedures involved in law enforcement record keeping and confidentiality.
- Knowledge of City policies, procedures, codes, ordinances and applicable state, federal, and local laws.
- Knowledge of GCIC rules and regulations.
- Knowledge of modern office practices, methods, and standard clerical procedures.
- Knowledge of basic math, bookkeeping, and accounting practices.
- Knowledge of standard American English grammar, punctuation, and spelling.
- Knowledge of appropriate contacts for related police and court issues.
- Knowledge of alphabetical and numerical paper and electronic filing systems.
- Skill in the effective and efficient use of office equipment, including, but not limited to: typewriters, calculators, copy machines, telephones, fax machines, postage meters, cash registers, and credit card machines.
- Skill in operating a computer, including Microsoft Word, Outlook, and Excel, and entering data into a database.
- Ability to handle confidential information.
- Ability to work well in a high-pressure, multi-tasked environment amid frequent interruptions and to redirect focus of attention to a task after an interruption.
- Ability to communicate with confrontational people.
- Ability to type and enter data correctly.
- Ability to maintain accurate and complete records.
- Ability to accept responsibility, acknowledge mistakes, and share successes.
- Ability to prepare monthly reports.
- Ability to communicate clearly and concisely, both orally and in writing.
- Ability to establish and maintain positive working relationships with those contacted in the course of work.