Assistant Convention Set Up Manager-Banquets (Caesars Palace LV)

Caesars Entertainment; Las Vegas (NV); Sur place; USD 60 000 - 80 000; Plein temps

Résumé du poste

Caesars Palace in Las Vegas is seeking an Assistant Banquet/Catering Manager to support the Service Manager in delivering exceptional banquet experiences. You will coordinate with departments, supervise setup and breakdown of function rooms, and guide staff according to event schedules.

You will also lead training initiatives, monitor safety and quality standards, manage budgets, and handle staff performance reviews. A strong background in hotel/restaurant management and food service is required.

Qualifications

• Must be 21 years or older.
• Associates degree in hotel/restaurant management or equivalent.
• Bachelor’s degree in Hotel/Banquet Management preferred.
• Five years in restaurant/food service with 3 years supervisory experience.
• Ability to compile, compute, and analyze data for reports.
• Flexibility to work various shifts and strong English communication.

Responsabilités

• Manage day-to-day banquet/catering operations per policies.
• Develop and administer staff training programs.
• Direct cost controls to run department efficiently and profitably.
• Coordinate food prep quality and service procedures for events.
• Schedule staff to events with minimal man-hours.
• Ensure safety policies are followed and incidents minimized.
• Address customer complaints promptly and effectively.
• Prepare and review annual budgets and management reports.
• Coach staff and conduct performance reviews.
• Assist in hiring, promotions, and staffing decisions.
• Interview potential employees as needed.

Connaissances

English communication

Professional appearance

Flexibility

Staff supervision

Formation

Associate degree in hotel/restaurant mgmt

Bachelor’s in Hotel/Banquet Mgmt

Culinary arts training (2-year)

Outils

Word

Excel

Windows LMS

Description du poste

Las Vegas, NV, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Assistant Banquet/Catering Manager assists the Service Manager in ensuring service standards are met with each assigned banquet/catering function/event. They communicate with other department personnel regarding type of equipment needed and placement, supervise the breakdown and setup of function rooms, assist in training and supervising staff, and assigning staff according to schedule of events.

How You Will Create the Extraordinary

• Manages the day-to-day operation of banquets/catering in accordance with established policies and procedures.
• Establishes and administers training programs within the department, including new employee orientation.
• Directs the development and administration of controls for all phases of the department in an economical and profitable manner while maintaining established standards.
• Coordinates the maintenance and development methods for high-quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction.
• Maintains an efficient program of scheduling to the schedule of events with the use of minimum man-hours.
• Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated.
• Act immediately on all customer complaints to ensure that corrections are made when possible.
• Compiles annual budget, variance reports, weekly management reports, comp reports, and any other reports deemed necessary by the Banquet/Catering Manager or Director.
• Counsels, guides and instructs assigned personnel in the proper performance of their duties.
• Prepares and coordinates the periodical performance reviews of assigned personnel.
• Recommend changes including hiring, promotion, demotion and release of personnel; recommend wage and salary adjustments for personnel within established guidelines.
• Interview potential employees who have been recommended by Personnel.

What You Will Need

Must be 21 years of age or older

• Work requires effective communication in English, both verbal and written form in a professional manner.
• Work requires a minimum of an associate’s degree, preferably in hotel and/or restaurant management, Graduate of post high school two-year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis.
• Preferred: Bachelor’s Degree in Hotel or Banquet Management.
• Work requires Five years of restaurant/food service, including 3 years supervisory experience
• Must present a neat and professional appearance.
• Work requires ability to compile, compute, and analyze pertinent data needed for reports
• Work requires flexibility to work various shifts.
• Work requires knowledge of computer programs including Word, Excel, Windows, LMS.

ADDITIONAL REQUIREMENTS

• Fast paced environment, multiple tasks to be handled under time constraint.
• Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.

About Us

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.