Assistant Concessions Manager: Elevate Guest Experience

Delaware North; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional cert. Re-

Generous friends-and-family discounts

Job summary

Delaware North Sportservice is seeking an Assistant Concessions Manager at Nu Stadium in Miami, FL to partner with the Concessions Manager in leading the team and ensuring seamless operations. You will focus on elevating guest experiences and maintaining a positive work environment.

The role involves managing daily concession operations, coordinating staff and partner groups, and maintaining compliance with regulations, while contributing to hiring, training, and inventory controls.

Qualifications

• Minimum 1 year of managerial or supervisory experience in food service.
• Knowledge of food safety standards and ability to obtain ServSafe, Food Safety Handler, and TIPs certifications.
• Proficient with Word, Outlook, Excel, and POS systems.
• Strong communication, organizational, and time management skills.
• Ability to work a flexible schedule to accommodate business levels.

Responsibilities

• Manage day-to-day operations of all concession locations under the Concessions Manager.
• Coordinate team members and nonprofit groups for collaboration and efficiency.
• Assist with hiring and training new team members on company policies and procedures.
• Ensure adherence to federal, state, and local regulations for alcohol, food service, sanitation, payroll, and employment practices.
• Oversee cash handling, financial reporting, reconcile discrepancies, and support inventory management.

Skills

Managerial experience

Communication skills

Organizational skills

Time management

Flexible schedule

Guest service orientation

Tools

Word

Outlook

Excel

POS systems

Job description

Delaware North Sportservice is seeking an Assistant Concessions Manager at Nu Stadium in Miami, FL to partner with the Concessions Manager in leading the team and ensuring seamless operations. You will focus on elevating guest experiences and maintaining a positive work environment.

The role involves managing daily concession operations, coordinating staff and partner groups, and maintaining compliance with regulations, while contributing to hiring, training, and inventory controls.