Assistant Community Manager – Siena Apartments, Santa Maria, CA

Current Openings At The Towbes Group; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

401k with company match

Paid vacation and sick leave

Local housing partnership benefits

Job summary

The Towbes Group is seeking an organized Assistant Community Manager to support one of our Central Coast communities. You will handle leasing support, resident inquiries, move-ins/outs, and financial tasks while ensuring compliance with Fair Housing laws and company policies.

This role offers growth potential into higher community management positions, with a full-time schedule and benefits. Experience in multifamily property management and strong communication are key to success.

Qualifications

• High school diploma or GED required.
• 2 years of multifamily or property management experience.
• Clean DMV record and background check.
• Knowledge of Fair Housing laws and applicable regulations.
• Strong communication, verbal and written; proficient with Microsoft Office.
• Ability to walk the property, including stairs, for inspections and resident communication.
• Comfort using AI tools to draft communications and improve workflows.

Responsibilities

• Assist leasing and marketing efforts; prepare newsletters and promotional materials.
• Serve as point of contact for resident inquiries and concerns; support renewals and events.
• Oversee move-in/out processes and lease compliance.
• Process payments, deposits, and invoices; assist with annual budget and financial reporting.
• Maintain resident files and ensure compliance with laws and policies; coordinate with maintenance.

Skills

Communication skills

Detail oriented

Independent work

Problem solving

Integrity

AI tools usage

Education

High school diploma or GED

Tools

Yardi

CRM IQ

Microsoft Office

Job description

Join a Team Thats Building CommunityFor over 60 years The Towbes Group has been creating places on the Central Coast where people genuinely love to live Were an award winning fully integrated property management development and construction firm and were looking for an Assistant Community Manager whos organized detail oriented and ready to take on a key leadership role supporting one of our communities If you enjoy variety in your day have a head for numbers as well as people and want real growth potential wed love to meet you

What Youll Do

• Leasing & Marketing Support Showcase apartments and community amenities to prospective residentsTrack competitive properties and market trends to help shape leasing strategyHelp prepare newsletters event materials and promotional flyersConduct credit and reference checks on prospective residents
• Resident Experience Serve as a point of contact for resident inquiries requests and concernsSupport renewal notices and retention follow upsPlan and help execute community events that build connectionMaintain proactive friendly communication that keeps residents satisfied
• Oversee move in and move out processes ensuring lease terms are followed
• Financial Administration Process record and deposit rental payments application fees and security depositsAssist in reviewing delinquent accounts and initiating collection or legal action as neededProcess invoices through PayScan and verify vendor credentialing before scheduling servicesSupport preparation of the annual property budgetMaintain accurate financial records in Yardi and assist with financial reportingAssist with deposit accounting and security deposit reconciliations
• Operations & Compliance Keep resident files and lease agreements accurate and compliant with Fair Housing DRE and all applicable lawsEnsure timely renewals and ongoing lease complianceConduct regular property walks to maintain cleanliness and curb appealEnforce community policies and lease terms addressing concerns professionallyFollow safety protocols and emergency proceduresCoordinate with the maintenance team to ensure service requests are handled promptlyMaintain proficiency in Yardi and CRM IQ using system tools to support leasing accounting accuracy and data integrity

What You Bring

• High school diploma or GED
• 2 years of experience in multifamily or property management
• A clean DMV record and ability to pass a background check
• Working knowledge of Fair Housing laws and other applicable regulations
• Strong communication skills verbal written and comfort with Microsoft Office
• Ability to walk the property regularly including stairs for inspections and resident communication
• Comfort using approved AI tools to draft communications and streamline workflows with a sharp eye for reviewing that content for accuracy and compliance
• Strong problem solving skills and the ability to work independently under pressure
• A high level of integrity and a genuine people first approach to the job
• Flexibility to work evenings and weekends as the community needs

Room to Grow

This role is a launching point With strong performance Assistant Community Managers can grow into Community Manager Community Manager II and Senior Community Manager roles as opportunities arise

Why Youll Love Working Here

• Competitive pay full time non exempt 24763582hour
• Full health coverage medical dental vision life and long term disability
• Set schedule Monday Friday 800 AM500 PM includes a 30 minute meal period
• Strong retirement support 401k with a liberal company match
• Time to recharge paid vacation and sick time programs
• Local perks access to the Local Coastal Housing Partnership benefits
• A team that has your back

Ready to Join Us

Youll be joining a company with deep roots and a culture built on real values Community Integrity Quality ROI Sustainability Team and Customer Service Its a role where your work shapes peoples everyday lives backed by six decades of doing this well

The Towbes Group is an Equal OpportunityAffirmative Action Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other