Assistant Community Manager — Sales, Service & Growth

Aspen Square Management; South Hadley (MA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Healthcare

Vacation time

Career development

Job summary

Aspen Square Management in Western Massachusetts seeks an Assistant Community Manager to join a vibrant team. You will support property operations, enhance resident satisfaction, and help achieve occupancy and collection goals.

This role welcomes candidates from hospitality or retail with a can-do attitude and strong people skills. We offer training, competitive hourly pay, bonuses, and comprehensive benefits.

Qualifications

• Strong interpersonal and communication skills.
• Willingness to learn and grow in property management.
• Experience in hospitality or retail with a customer-facing role is welcome.

Responsibilities

• Be the welcoming face of our community, greeting potential residents with warmth and enthusiasm.
• Conduct tours of our outstanding apartment homes and amenities, highlighting the unique features that make us stand out.
• Developing and implementing creative and extensive marketing campaigns.
• Implement effective strategies to collect rent and minimize delinquencies.
• Guide prospective residents through the application process, providing exceptional customer service every step of the way.
• Utilize various software programs, including Microsoft Office and One-Site, to streamline administrative tasks and manage office operations.
• Play an active role in promoting career opportunities within the company and assist in building a cohesive team environment.
• Must possess a valid driver’s license, have reliable transportation to and from work, and ability to go off-site.

Skills

Customer service

Sales ability

Communication

Teamwork

Tools

Microsoft Office

One-Site

Job description

Aspen Square Management in Western Massachusetts seeks an Assistant Community Manager to join a vibrant team. You will support property operations, enhance resident satisfaction, and help achieve occupancy and collection goals.

This role welcomes candidates from hospitality or retail with a can-do attitude and strong people skills. We offer training, competitive hourly pay, bonuses, and comprehensive benefits.