Assistant Community Manager - Growth, Service & Perks

Aspen Square Management; Massachusetts; On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation with bonus

Healthcare coverage

Vacation time

Career development & training

Job summary

Aspen Square Management is hiring an Assistant Community Manager for Western MA. You will greet prospective residents, conduct tours, and drive occupancy and collections while delivering excellent service.

The role requires strong sales and customer-focused skills, with training and career growth opportunities. Ideal candidates bring hospitality or retail experience, a valid driver’s license, and proficiency with Microsoft Office and One-Site to support efficient office operations and marketing

Qualifications

• Candidates from hospitality or retail backgrounds are welcomed.
• Must possess a valid driver’s license and reliable transportation.
• Strong customer service and clear communication are essential.
• Ability to meet occupancy and collection goals while delivering exceptional service.

Responsibilities

• Be the welcoming face of our community, greeting potential residents with warmth and enthusiasm
• Conduct tours of our outstanding apartment homes and amenities, highlighting the unique features that make us stand out
• Developing and implementing creative and extensive marketing campaigns
• Implement effective strategies to collect rent and minimize delinquencies
• Guide prospective residents through the application process, providing exceptional customer service every step of the way
• Utilize various software programs, including Microsoft Office and One-Site, to streamline administrative tasks and manage office operations
• Play an active role in promoting career opportunities within the company and assist in building a cohesive team environment

Skills

Customer service

Sales

Communication

Team player

Public-facing

Tools

Microsoft Office

One-Site

Job description

Aspen Square Management is hiring an Assistant Community Manager for Western MA. You will greet prospective residents, conduct tours, and drive occupancy and collections while delivering excellent service.

The role requires strong sales and customer-focused skills, with training and career growth opportunities. Ideal candidates bring hospitality or retail experience, a valid driver’s license, and proficiency with Microsoft Office and One-Site to support efficient office operations and marketing