Assistant Community Manager: Resident Experience & Ops

Havenparkcommunities; Conroe (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Generous PTO

Paid holidays

401(k) with company match

Job summary

Havenpark Communities is seeking an Assistant Community Manager to keep a busy manufactured home community running smoothly, with responsibilities spanning resident relations, lease support, and work order management. You will work closely with the Community Manager, learn the business from the inside out, and may travel occasionally.

The ideal candidate has at least 1 year in property management, strong communication, and stellar organizational skills.

Qualifications

• At least 1 year of experience in property management or a related field.
• Strong verbal and written communication skills.
• Highly organized with a sharp eye for detail and a knack for juggling multiple priorities.
• A self-starter who takes initiative and follows through.
• A collaborative, team-first mindset with a genuine desire to grow.
• Comfortable with office technology and spending time both at a desk and walking the community.

Responsibilities

• Be a visible, approachable presence in the community — someone residents trust and feel comfortable coming to
• Address resident concerns with genuine care and a sense of urgency, knowing when to elevate to the Community Manager
• Plan and execute community events that bring residents together and foster a true sense of belonging
• Prepare resident bills and statements for Community Manager approval
• Ensure all rent is collected accurately and on time
• Execute required legal notices and actions in full compliance with state law and Fair Housing Standards
• Help ensure homes are move-in ready and meet Havenpark’s quality standards
• Support the Community Manager and Sales & Leasing Agent with document preparation and coordination for new move-ins and lease renewals
• Oversee the work order process to ensure all rental maintenance requests are resolved within 48 hours of receipt
• Keep accurate records and communicate status updates to residents and the operations team
• At least 1 year of experience in property management or a related field
• Strong verbal and written communication skills — you connect easily with residents, teammates, and leadership
• Highly organized with a sharp eye for detail and a knack for juggling multiple priorities
• A self-starter who takes initiative and follows through without being asked twice
• A collaborative, team-first mindset with a genuine desire to grow
• Comfortable with office technology and spending time both at a desk and walking the community
• Ability to pass a criminal background check

Skills

Resident relations

Communication skills

Organizational skills

Initiative

Team collaboration

Office software

Job description

Havenpark Communities is seeking an Assistant Community Manager to keep a busy manufactured home community running smoothly, with responsibilities spanning resident relations, lease support, and work order management. You will work closely with the Community Manager, learn the business from the inside out, and may travel occasionally.

The ideal candidate has at least 1 year in property management, strong communication, and stellar organizational skills.