Assistant Community Manager-Northview Park

Peak Living; Sterling Heights (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

3 Weeks of Paid Time Off (PTO)

10 Paid Holidays + 3 Floating Holidays

Medical, Dental, and Vision Plans

401k matching

Employee Referral Bonus Program

Employee Assistance Program

Employee Appreciation Events

Job summary

Peak Living in Sterling Heights, Michigan, is seeking an experienced Assistant Community Manager to join their fast-growing property management team. In this role, you will support the Community Manager in overseeing community associates, managing lease processes, and ensuring exceptional customer service.

Ideal candidates have at least three years of relevant experience and strong communication skills. The company offers generous benefits including paid time off, medical plans, and 401k matching.

Qualifications

• Minimum of three (3) years' experience in a similar role.
• Ability to deal effectively with customers/residents.
• Fluent in English.

Responsibilities

• Support the Community Manager in supervising community associates.
• Participate in customer service and leasing efforts.
• Assist in preparing lease-related paperwork.
• Recommend rental rate adjustments to the Community Manager.
• Enforce lease agreements and manage resident communications.
• Support retention and loyalty initiatives.

Skills

Customer service skills

Effective communication

Team management

Job description

Peak Living is currently seeking a qualified Assistant Community Manager to join our team!

At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.

Overview

Under the direction of the Community Manager, the Assistant Community Manager supports and assists in all aspects of community operations.

Responsibilities

• Supports the Community Manager in the supervision of all community associates.
• Supports and participates in fulfilling the customer service and leasing.
• Assist and/or support leasing and marketing efforts.
• Assist in preparing all paperwork specific to new and renewal leases.
• Recommend rental rate adjustments or concessions to the Community Manager.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease agreement.
• Assist the Community Manager in resident loyalty and retention initiatives.
• Assist the Community Manager in organizing daily work and community operations.
• Collect, post, and deposit rents/security deposits and other community income.
• Support the Community Manager in maintaining and managing budgeted occupancy, collections, etc.

Qualifications

• A minimum of three (3) years' experience as an onsite Assistant Community Manager or Leasing Consultant in multi-family housing, hospitality or similar.
• Must posses the ability to deal effectively with customers/residents.
• Must have the ability to communicate in English.

Why Join Peak Living

• 3 Weeks of Paid Time Off (PTO)
• 10 Paid Holidays + 3 Floating Holidays
• Medical, Dental, and Vision Plans
• 401k matching
• Employee Referral Bonus Program
• Employee Assistance Program
• Employee Appreciation Events