Community Manager- Property Management

Peak Living; Utica (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

3 Weeks PTO

10 Holidays + 3 Floating Holidays

Medical, Dental, Vision

401k matching

Employee Referral Program

Employee Assistance Program

Employee Appreciation Events

Job summary

Peak Living is seeking a qualified Community Manager to oversee and support operations at our multi-family communities. You will supervise all community staff, lead leasing and customer service efforts, and manage marketing, budgeting, and reporting functions.

The role requires strong English communication, a high school diploma, and at least 3 years in onsite management; CAM/ARM is preferred. Join a fast-growing team with generous PTO, benefits, and 401(k) matching.

Qualifications

• Three (3) years of onsite Community Manager or Assistant Community Manager experience in multi-family housing or similar.
• High school diploma or equivalent required.
• CAM or ARM certification preferred.
• Valid driver's license required.
• Must communicate in English.

Responsibilities

• Supervise all community associates and support leasing standards.
• Respond to resident requests promptly and courteously with solutions.
• Direct all marketing efforts for the community.
• Prepare paperwork for new and renewal lease agreements.
• Determine renewal rates and deliver renewal letters to secure renewals.
• Recommend rental rate adjustments or concessions as needed to increase activity.
• Review resident files and collections; enforce lease to maximize revenue.
• Prepare weekly and monthly reports and other required records.
• Organize resident activities and retention programs.
• Identify areas for efficiency improvements in the community.
• Research market rates and align with market conditions quarterly.
• Collect rents, deposits, and other income daily; manage occupancy and expenses.

Skills

Team leadership

Customer service

Leasing

Budget management

Education

High school diploma or equivalent

CAM or ARM certification preferred

Tools

MS Office

Job description

Peak Living is seeking a qualified Community Manager to join our team!

At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.

Overview

Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations.

Responsibilities

• The Community Manager supervises all community associates.
• The Community Manager supports and participates in fulfilling the customer service and leasing standards.
• Responds to resident requests promptly and courteously and provides solutions to resolves resident issues.
• Direct all marketing efforts.
• Assist in preparing all paperwork specific to new and renewal lease agreements.
• Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.
• Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
• Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
• Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
• Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
• Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions.
• Collect, post, and deposit rents/security deposits and other community income daily.
• Lead the maintenance and management of budgeted occupancy, collections, and expenses.

Qualifications

• A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
• A high school diploma or equivalent is required.
• College education, CAM or ARM certification preferred.
• Valid driver's license.
• Must have the ability to communicate in English.

Why Join Peak Living

• 3 Weeks of Paid Time Off (PTO)
• 10 Paid Holidays + 3 Floating Holidays
• Medical, Dental, and Vision Plans
• 401k matching
• Employee Referral Bonus Program
• Employee Assistance Program
• Employee Appreciation Events