Assistant Community Manager (Niro)

Mark-Taylor, Inc.; Phoenix (AZ); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Rent discounts

Amenities access

Employee appreciation events

Career growth

401(k)

Paid time off

Medical benefits

Job summary

Mark-Taylor, Inc. is hiring an Assistant Community Manager in Phoenix, AZ. This full-time role requires at least 2 years of multifamily property management experience and strong leasing, customer service, and accounting skills. You will handle leases, resident relations, and daily operations to drive occupancy and a high-quality resident experience.

The position offers base pay of $26.00–$27.00 per hour, plus bonuses based on operational metrics and a robust benefits package.

Qualifications

• 2 years of experience as an Assistant Community Manager or Assistant Manager in multifamily property management.
• Strong customer service skills to build positive relationships and support resident experience.
• Strong administrative and accounting skills for documentation, financial processes, reporting, and daily operations.
• Proven leasing and sales skills to drive lead conversion and occupancy goals.
• Excellent organization and time management to handle multiple tasks.

Responsibilities

• Manage community accounting activities: deposits, collections, rental payments, reports, and monthly financials.
• Ensure all legal documents are processed and served to residents.
• Assist in lease transactions: prepare leases, review applicant history and credit approvals, process move-ins/outs and renewals.
• Respond promptly to resident concerns to improve satisfaction and retention.
• Provide information about the community, repairs, rent, and policies.

Skills

Customer service

Leasing & sales

Administrative skills

Leadership

Accounting

Organization

Problem solving

Resident relations

Tools

Property management software

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

Job Type

Full-time

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

Why You’ll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $26.00/hr - $27.00/hr.
• In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.

Requirements

• A minimum of 2 years of experience working as an Assistant Community Manager or Assistant Manager in multifamily property management is required.
• Strong customer service skills, with the ability to build positive relationships, address resident concerns, and support a high-quality resident experience.
• Strong administrative and accounting skills, with the ability to manage documentation, financial processes, reporting, and daily operational responsibilities accurately.
• Proven leasing and sales skills, with the ability to drive lead conversion, support occupancy goals, and contribute to the community’s overall leasing performance.
• Excellent organizational and time management skills, with the ability to prioritize competing responsibilities and maintain attention to detail.
• Strong leadership skills, with the ability to lead by example, support team development, and promote accountability and collaboration.
• Ability to uphold Mark-Taylor’s core values while helping create a professional, welcoming, and inclusive environment for team members and residents.
• Strong problem-solving and resident conflict management skills preferred.
• Proficiency in property management systems and software preferred.
• Previous lease-up experience preferred.

In This Role You Will

• Manage various community specific accounting activity, such as daily bank deposits, record collection activity, daily input of rental payments, weekly reports, monthly financials, ensuring apartment homes are ready for move in.
• Ensure all proper legal documents are processed and properly served to the resident(s).
• Assist in lease transactions by preparing leases, gathering applicant's history, credit approvals, proofreading all lease paperwork, processing move-ins and move-outs and cancellations, preparing resident lease renewal letters and lease renewal paperwork.
• Respond promptly to concerns, questions, and requests while taking appropriate action to enhance resident satisfaction and retention.
• Knowledgably respond to inquiries about the community, repairs, rent, and policies.
• Contribute to community cleanliness and curb appeal on an ongoing basis.
• Assist in planning and participating in resident functions as directed by Community Manager.
• Assist with all leasing responsibilities as needed.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

• Housing discounts are subject to availability at each community.
• Benefits offered for full-time employees.

Salary Description

$26.00/hr - $27.00/hr