Assistant Community Manager - Multifamily

Life Time; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading real estate company as an Assistant Community Manager in Houston. You will support the Community Manager in financial and operational tasks, ensuring resident satisfaction and efficient property management. Ideal candidates will have strong communication skills and experience in property management.

Qualifications

• Two+ years in property management or related field preferred.
• Ability to perform physical inspections and lift up to 25 lbs.
• Flexible schedule including weekends and holidays.

Responsibilities

• Handle daily financial transactions such as rent collection and invoice processing.
• Respond promptly to resident inquiries and complaints.
• Act as the on-site supervisor in the absence of the community manager.

Skills

Communication

Microsoft Office

Basic Accounting

Education

High school diploma or equivalent

Job description

Overview

Join Hines and embark on a career driven by innovation and excellence. Recognized as one of the World’s Most Innovative Companies by Fast Company and among U.S. News & World Report’s Best Companies to Work For in 2024, we offer numerous opportunities for growth and impact.

Responsibilities

As an Assistant Community Manager at Hines, you will support the Community Manager in managing financial and operational aspects of the community. Your duties will include:

1. Handling daily financial transactions such as rent collection, payment posting, bank deposits, and invoice processing.
2. Reviewing resident files, communicating about balances, and implementing collection procedures to maximize revenue.
3. Following procedures related to evictions, including notices and court representations.
4. Reconciling vendor invoices and managing payments.
5. Managing resident move-ins and move-outs according to lease terms.
6. Responding promptly to resident inquiries and complaints to promote satisfaction and retention.
7. Creating marketing communications for events and resident engagement.
8. Acting as the on-site supervisor in the absence of the community manager, coordinating maintenance and daily operations.
9. Planning and executing resident events and activities.
10. Supporting owner relations through meetings, community tours, and updates.

Qualifications

Minimum requirements include:

• High school diploma or equivalent.
• Preferred: Two+ years in property management or related field.
• Proficiency in Microsoft Office and basic accounting.
• Excellent communication skills.
• Ability to perform physical inspections and lift up to 25 lbs.
• Availability for emergency response, including natural disasters.
• Flexible schedule including weekends and holidays.

Closing

Hines is a global leader in real estate investment, managing assets across diverse property types, with a focus on sustainable and innovative development. Our success is driven by our 5,000 employees worldwide, committed to growth, inclusivity, and excellence. Recognized as an innovative company, we invest heavily in our team’s development and wellbeing.

We are proud to be an equal opportunity employer and support diversity in our workforce. No calls or emails from third parties, please.