Assistant Community Manager - Multifamily

Hines; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Join Hines as an Assistant Community Manager and support the Community Manager in managing financial and operational aspects of the community. Responsibilities include handling transactions, managing resident relations, and supervising daily operations. This role offers opportunities for growth in a leading global real estate investment manager known for innovation and excellence.

Qualifications

• Two or more years of experience in property management or related field preferred.
• Ability to perform physical inspections and lift up to 25 lbs.
• Availability for emergency response and flexible scheduling.

Responsibilities

• Support Community Manager in overseeing financial and operational aspects.
• Handle daily financial transactions and resident inquiries.
• Act as on-site supervisor in absence of Community Manager.

Skills

Communication

Basic accounting knowledge

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Job description

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As an Assistant Community Manager with Hines, you will support and assist the Community Manager in overseeing the financial and operational aspects of the community. Your tasks will include:

• Handling daily financial transactions such as collecting and posting rent, preparing bank deposits, and reconciling accounts
• Reviewing resident files, communicating about balances, and enforcing lease agreements to maximize revenue
• Following procedures related to evictions, including notices and court representations
• Reviewing and submitting vendor invoices for payment
• Managing resident move-ins and move-outs according to lease terms
• Responding promptly to resident inquiries and complaints to promote satisfaction and retention
• Creating communication materials for marketing and resident engagement
• Acting as the on-site supervisor in the absence of the community manager, coordinating maintenance and daily tasks
• Organizing and promoting resident events and activities
• Maintaining the client/owner relationship through regular updates and meetings

Qualifications

Minimum requirements include:

• High school diploma or equivalent
• Preferred: Two or more years of experience in property management or related field
• Proficiency in Microsoft Office
• Basic accounting knowledge
• Excellent communication skills
• Ability to perform physical inspections and lift up to 25 lbs
• Availability for emergency response and flexible scheduling, including weekends and holidays

Closing

At Hines, we are committed to excellence as a global real estate investment manager. Our diverse portfolio and strategic approach aim to exceed expectations and provide tailored solutions for our clients. With a dedicated team of 5,000 employees across 30 countries, we focus on investing in our people through training, benefits, and an inclusive environment. We are proud to be recognized as one of the World’s Most Innovative Companies for 2024.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.