Assistant Community Manager: Leasing & Resident Relations

AOG Living; Richmond (TX); On-site; USD 38,000 - 62,000; Full time

Job summary

Allied Orion Group in the United States is seeking an Assistant Community Manager to support the Property Manager in the overall management of the property, including leasing, marketing, and resident relations. This role will handle financial aspects and supervise onsite staff in the Community Manager’s absence.

The position requires experience in multi-family property management and knowledge of leasing processes, accounting basics, and customer service.

Qualifications

• Experience in multi-family property management preferred.
• Strong leasing, accounting, marketing and customer service background.
• Supervisory skills to manage onsite staff in absence of the Community Manager.

Responsibilities

• Use the approved lease and credit reporting application.
• Process payments in accordance with company policy.
• Track late payments, apply late charges in accordance with company policy.
• Send out late notices and inform Property Manager in accordance with company policy.
• Handle NSF/returned checks in accordance with company policy.
• Follow-up on delinquencies and make all collections by the established close-out date. Process all evictions and proceed through the judicial system in accordance with company policy.
• Complete final account statements in accordance with company policy.
• Send all collection files to appropriate agency within thirty (30) days of move out.
• Assume Property Manager’s duties/authority in absence of immediate supervisor in accordance with company and property guidelines.
• All functions related to multi-family Property Leasing
• All functions related to multi-family Property Marketing
• All functions related to multi-family Resident Relations
• Other duties as assigned

Skills

Multi-family leasing

Accounting

Marketing

Customer service

Supervisory skills

Education

High school diploma or equivalent

College degree preferred

Tools

Property management software

Microsoft Office

Job description

Allied Orion Group in the United States is seeking an Assistant Community Manager to support the Property Manager in the overall management of the property, including leasing, marketing, and resident relations. This role will handle financial aspects and supervise onsite staff in the Community Manager’s absence.

The position requires experience in multi-family property management and knowledge of leasing processes, accounting basics, and customer service.