Assistant Community Manager: Leasing & Resident Experience

Cardinal Group; Tallahassee (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

Cardinal Group in Tallahassee seeks an Assistant Community Manager (Full Time, Non Exempt) to support all aspects of community operations, including leasing, budget reporting, rent collection, and customer service. The role involves assisting the Community Manager with hiring, training, and onboarding, while ensuring compliance with policies at the property level.

The ideal candidate has knowledge of leasing practices in multi-family housing, proficiency with Word/Excel, and experience with

Qualifications

• Thorough knowledge of leasing techniques and sales for conventional multi family housing.
• Maintains a consistent level of professional customer service.
• Prior experience in multi family housing and community relations preferred.
• Thorough knowledge of Cardinal Group policies and procedures and community policies.
• Excellent computer skills: Microsoft Word and Excel.
• Working knowledge of Yardi / Entrata and Pop Card is preferred.
• Ability to thrive in a fast paced environment and manage multiple projects simultaneously.
• Must have reliable transportation and be willing to travel locally between work sites.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Responsibilities

• Consistently achieves property occupancy goals.
• Ensures data entry and lead tracking follow-up steps are completed daily.
• Assists in giving leasing tours and handling inquiries.
• Responds to resident requests promptly and courteously.
• Supports retention initiatives like newsletters, referrals, or social events.
• Maintains inventory and orders supplies for maintenance.
• Prepares timely reports and submits required forms and files.
• Assists in interviewing, screening and onboarding at the community.
• Ensures compliance with regulations and Cardinal policies.

Skills

Leasing techniques

Customer service

Multi-family housing knowledge

Fast-paced environment adaptation

Tools

Yardi/Entrata

Pop Card

Microsoft Word

Excel

Job description

Cardinal Group in Tallahassee seeks an Assistant Community Manager (Full Time, Non Exempt) to support all aspects of community operations, including leasing, budget reporting, rent collection, and customer service. The role involves assisting the Community Manager with hiring, training, and onboarding, while ensuring compliance with policies at the property level.

The ideal candidate has knowledge of leasing practices in multi-family housing, proficiency with Word/Excel, and experience with