Assistant Community Manager – Affordable

Fairfield Residential; Silver Spring (MD); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Sick days

Volunteer time off (VTO)

Matched 401(k)

Medical, dental & vision insurance

Flexible spending account

Life insurance

Job summary

Fairfield Residential in Silver Spring, MD is seeking an Assistant Community Manager for our Affordable portfolio. You will support property operations, ensure LIHTC/HUD compliance, and deliver exceptional customer service to residents.

You will mentor leasing teams, manage rent collection, prepare financial reports, and coordinate with the Community Manager to maintain high occupancy and satisfaction across our communities.

Qualifications

• Minimum of one year of residential leasing, sales, and/or property management experience.
• Minimum of one year of LIHTC experience.
• Experience using Yardi or other property management software.
• Strong knowledge of MS Outlook, Word and Excel.
• Understanding of federal, state, and local fair housing laws.
• HS diploma or equivalent; HCCP designation preferred.

Responsibilities

• Collect and post rent, process invoices, and prepare monthly financial reports using Yardi.
• Verify income and monitor rent limits for LIHTC/HUD programs; prepare for inspections.
• Lease apartments and promptly respond to resident inquiries; drive satisfaction.
• Mentor leasing team and support the Community Manager in daily operations.

Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Math and accounting skills

LIHTC knowledge

Fair housing laws knowledge

Strong customer service

Flexibility to work weekends/evenings

Education

High school diploma or equivalent

Tools

Yardi software

Job description

Community: Barrington Number of Units: 415

About Fairfield

If you're driven and looking for a collaborative workplace that makes a difference, you just might be a fit for Fairfield! We are a leader in the multifamily housing industry and we're passionate about creating exceptional apartment living. As we continue to grow, we're dedicated to investing in our people. Our culture is built on trust, support, and the drive to do great work. Whether you're launching your career or bringing years of experience, you'll find opportunities to make an impact, develop your skills, and be part of something bigger. Come build your future with us!

About the Role

As an Assistant Community Manager at one of our Affordable communities, you’ll play a key role in supporting property operations, ensuring compliance with affordable housing programs, and delivering exceptional customer service. This position is ideal for someone ready to take the next step in property management while mentoring leasing teams and driving resident satisfaction.

What You'll Do

• Accounting & Reporting Collect and post rent, process invoices, and prepare monthly financial reports. Complete bank deposits and account reconciliations. Use Yardi software to manage property financials.
• Affordable Housing Compliance Verify income and monitor rent limits for LIHTC and/or HUD programs. Prepare for inspections and maintain housing authority relationships.
• Customer Service & Leasing Lease apartments and respond to resident inquiries promptly. Promote resident satisfaction and retention.
• Team Collaboration Mentor leasing team members and support the Community Manager in daily operations.

Why You'll Love Fairfield

We're all about creating communities that people are proud to call home. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture. Driven by Vision: We are a vertically integrated operator and investment manager in the multifamily sector with in-house development, construction, acquisition, and property and asset management services. As we continue to grow, we want you to grow with us. Career Growth & Learning: Fairfield values new ideas at every level. We offer training, coaching, and mentoring to help associates develop their careers and inspire them to create change for the better. Culture of Collaboration: Enjoy a professional, supportive environment where we work together to drive meaningful impact. A Company that Cares: We are proud to offer robust benefit packages with a focus on both quality of care and affordability. We offer competitive compensation plans, 401(k) matching, and paid time off, including sick days and volunteer time off (VTO) to support causes that matter to you.

What We're Looking For

• Minimum of one year of residential leasing, sales, and/or property management experience required.
• Minimum of one year of LIHTC experience required.
• Experience in leadership and supervising a staff preferred.
• Experience using Yardi or other related property management accounting software.
• Strong knowledge of Microsoft Outlook, Word, and Excel.
• Strong math and accounting skills.
• Understanding of financial statements (budget, financial reports, accounting information, etc.).
• Strong understanding of federal, state, and local fair housing laws and provisions.
• High school diploma or equivalent required.
• Housing Credit Certified Professional (HCCP) designation preferred.
• Knowledge of Low Income Housing Tax Credit (LIHTC).
• Knowledge of IRS 8823 guide and HUD 4350.3 manual.
• Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred if HUD property.
• Ability to work a flexible schedule to include weekends, evenings, and some holidays.
• Valid driver’s license is required.

Estimated Rate of Pay: $26.97 - $30.16

This position is non-exempt; the range above reflects hourly rates. The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.

In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:

• Paid time off
• paid holidays and sick days
• paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance

We are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1,000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 35 markets nationwide. We have a great opportunity for you to work side by side with our passionate, bright and highly experienced professionals in the Multifamily Housing industry. Why consider us? Competitive Salary and Benefits Package. Careers are made at Fairfield- We are committed to developing our staff through our robust in-person, online and social training. Promotions from within are encouraged. Environmentally Aware- Fairfield leads the industry through our Living Green Program and our LEED Certified communities. Award Winning- Fairfield is recognized for our customer service, training and professionalism. Are you interested in work made meaningful? We support residents living well, a workplace culture that is friendly, fun, collaborative and one that encourages success. If you meet the minimum requirements and have a strong customer focused attitude, you are encouraged to submit your resume.