Community Leasing Associate (Lease-Up)

Fairfield Residential; Walpole (MA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Volunteer Time Off

Matched 401(k)

Medical, dental & vision insurance

Flexible spending account

Life insurance

Job summary

Fairfield Residential is seeking a Community Leasing Associate for The Penstone Apartments and Townhomes. You will be the face of the community, guiding prospective residents through the leasing process and delivering an exceptional living experience.

This role blends sales, customer service, and marketing. You will handle lease files with Yardi, support advertising, stay informed on local market trends, and ensure accurate records.

Qualifications

• High school diploma or equivalent required.
• 1+ year experience in customer service, sales, or retail.
• Leasing or real estate experience preferred.
• Experience using Yardi or similar property management software a plus.
• Intermediate knowledge of Microsoft Outlook, Word, and Excel required.

Responsibilities

• Serve as the first point of contact for prospects and residents.
• Drive the leasing process and close deals.
• Update social media and assist with advertising.
• Manage lease files and use Yardi for leasing processes.
• Stay informed about local market trends.

Skills

Customer service

Sales

Marketing

Education

High school diploma or equivalent

Tools

Yardi

Outlook

Word

Excel

Job description

Community:

The Penstone Apartments and Townhomes

Number of Units:

268

About Fairfield

If you’re driven and looking for a collaborative workplace that makes a difference, you just might be a fit for Fairfield! We are a leader in the multifamily housing industry and we’re passionate about creating exceptional apartment living. As we continue to grow, we’re dedicated to investing in our people. Our culture is built on trust, support, and the drive to do great work. Whether you’re launching your career or bringing years of experience, you’ll find opportunities to make an impact, develop your skills, and be part of something bigger. Come build your future with us!

About the Role

As a Community Leasing Associate, you’ll be the face of Fairfield for prospective residents at one of our new lease-up communities, guiding them through the leasing process and creating exceptional living experiences. This role combines sales, customer service, and marketing to help our communities thrive.

What You’ll Do

Below is a snapshot of what this role is all about. While there is more to it, this is the core focus.

Customer Service & Sales

• Serve as the first point of contact for prospects and residents.
• Drive the leasing process and close deals.
• Deliver outstanding service to exceed expectations.

Operations

• Manage lease files and maintain accurate records.
• Utilize Yardi software for leasing processes.

Marketing

• Update social media and assist with advertising.
• Stay informed about local market trends.

Why You’ll Love Fairfield

We’re all about creating communities that people are proud to call home. Being a part of Fairfield means more than a rewarding career with personal growth. It’s a partnership, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we’re proud to reflect that in our culture.

• Driven by Vision : We are a vertically integrated operator and investment manager in the multifamily sector with in-house development, construction, acquisition, and property and asset management services. As we continue to grow, we want you to grow with us.
• Career Growth & Learning : Fairfield values new ideas at every level. We offer training, coaching, and mentoring to help associates develop their careers and inspire them to create change for the better.
• Culture of Collaboration : Enjoy a professional, supportive environment where we work together to drive meaningful impact.
• A Company that Cares : We are proud to offer robust benefit packages with a focus on both quality of care and affordability. We offer competitive compensation plans, 401(k) matching, and paid time off, including sick days and volunteer time off (VTO) to support causes that matter to you.

What We’re Looking For

• High school diploma or equivalent required.
• Valid driver’s license is required.
• Minimum of one year experience in customer service, sales, or retail required.
• Leasing or real estate experience preferred.
• Experience using Yardi or similar property management software a plus.
• Intermediate knowledge of Microsoft Outlook, Word, and Excel required.

#LI-GABBY

Estimated Rate of Pay:
$23.25 - $25.90
This position is non-exempt; the range above reflects hourly rates.

The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:

• Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance

* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.