Assistant Community Manager - Affordable

Fairfield Residential; Chester (WV); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading multifamily housing company as an Assistant Community Manager. This role is pivotal in ensuring high standards of customer service and resident satisfaction. You will manage property accounting, oversee leasing operations, and ensure compliance with affordable housing regulations. If you have a passion for property management and a knack for sales, this is an exciting opportunity to grow your career in a supportive environment that values your contributions. Be part of a team that is committed to excellence and community engagement, and take the next step in your professional journey.

Benefits

Paid Time Off

Matched 401(k)

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Life Insurance

Paid Holidays

Sick Days

Volunteering Activities Time Off

Qualifications

• Minimum of one year of residential leasing and property management experience required.
• Strong knowledge of federal, state, and local fair housing laws.
• Experience using Yardi or other property management software.

Responsibilities

• Maintain all property accounting and reporting, including collecting and posting rent.
• Use leasing and sales experience to lease apartments and promote resident satisfaction.
• Cheer, lead, and mentor the leasing team while working closely with the Community Manager.

Skills

Residential Leasing

Sales Experience

Property Management

Accounting Skills

Customer Service

Leadership

Knowledge of LIHTC

Microsoft Office

Education

High School Diploma

Housing Credit Certified Professional (HCCP)

Certified Occupancy Specialist (COS)

Tools

Yardi

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Community:

Broadwater

Number of Units:

150

Assistant Community Manager - Affordable

OUR COMPANY:

At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1,000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.

Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.

ABOUT THIS ASSOCIATE:

Fairfield properties are known for our visible and available on-site staff that keep our residents loving where they live. Our Assistant Community Managers are critical members of our sales and management team that maintain these high standards with a customer-centric mindset.

Together with the Community Manager, this Associate works to ensure the property's revenue and profit targets are met while maintaining best in class standards for customer service and high retention for our residents. Assistant Community Managers are responsible for cultivating and managing the resident experience while supporting the property's accounting needs and leasing policies.

This is a busy, exciting job for a candidate that is eager to apply their superior leasing and marketing experience into the next step of their career in property management.This position reports to the on-site Community Manager and successful associates may be promoted to more senior positions on the Property Management team.

WHAT YOU CAN EXPECT TO DO IN THIS ROLE:

ACCOUNTING & BOOKKEEPING

• Maintain all property accounting and reporting, including collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits and ensuring a balanced rent roll.

• Prepare monthly close-out and financial reports.

• Process invoices for payment.

• Collect rent, fees, and other payments.

• Complete bank deposits, dispositions, and account reconciliations.

• Use property management software such as Yardi to record, track, and report on all financial workings of the community.

AFFORDABLE COMPLIANCE

• Gather and follow up on all verifications of income, as required for LIHTC and/or HUD programs.

• Monitor correct usage of income and rent limits as well as utility allowances.

• Walk units to prepare for state required inspections.

• Maintain positive relationship with local housing authority.

CUSTOMER SERVICE & SALES

• Use your leasing and sales experience to lease apartments.

• Promote resident satisfaction and retention by regularly responding to complaints, questions, and requests in a timely manner.

• Take all appropriate action to resolve and address service issues.

TEAMWORK

• Cheer, lead and mentor our leasing team. They will look to your guidance and experience related to leasing, closing, marketing, apartment files, and resident retention.

• Work closely with the Community Manager regarding all property operations.

WHAT YOU'LL NEED ON DAY ONE:

• Minimum of one year of residential leasing, sales and/or property management experience required.

• Minimum of one year of LIHTC experience required.

• Experience in leadership and supervising a staff preferred.

• Experience using Yardi or other related property management accounting software

• Strong knowledge of Microsoft Outlook, Word, and Excel.

• Strong math and accounting skills.

• Understanding of financial statements (budget, financial reports, accounting information, etc.).

• Strong understanding of federal, state, and local fair housing laws and provisions.

• High school diploma or equivalent required.

• Housing Credit Certified Professional (HCCP) Designation preferred.

• Knowledge of Low Income Housing Tax Credit (LIHTC).

• Knowledge of IRS 8823 guide and HUD 4350.3 manual.

• Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred if HUD property.

• Ability to work a flexible schedule to include weekends, evenings, and some holidays.

#LI-TRACI

Estimated Rate of Pay:

$20.95 - $27.24

This position is non-exempt; the range above reflects hourly rates.

The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:

• Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance

* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.