Assistant Community Manager

CCMC; Willis (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

CCMC, a community management company, seeks an Assistant Community Manager in Willis, TX. This entry-level role involves supporting the Community Manager, ensuring community standards are upheld, and engaging with residents. The ideal candidate will have leadership and organizational skills, alongside a commitment to exceptional customer service, contributing to a vibrant community experience.

Benefits

Comprehensive benefits package

Wellness program

Flexible Spending Accounts

Company-matching 401k contributions

Paid vacation and holiday time

Employee assistance program

Training and educational assistance

Qualifications

• Effective leadership and organizational skills required.
• 2 years in community management or similar experience preferred.
• Excellent communication and multi-tasking abilities.

Responsibilities

• Support daily business operations and uphold community standards.
• Conduct inspections and notify homeowners of compliance issues.
• Collaborate with service contractors and vendors.

Skills

Leadership

Organizational skills

Conflict resolution

Customer service

Education

2+ years in an office environment

Experience in community management

CAM license (preferred)

Job description

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Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About The Community

This destination-style, active adult master-planned community is creating an unrivaled place with everything you want and need to fill the pages of your vibrant story. Enjoy early morning tee times on our links-style golf course or a sunset dinner cruise. Discover the seasonal harvest at our community garden. Have a ball with a round of bocce ball, tennis or pickleball. Toss in some fun at the horseshoe pits or take a dip in the resort-style pool. Work out at the fitness center or head out on the trails. The amenity center is where you will meet up with neighbors to enjoy daily events and activities inspired by our Live Well pillars putting the focus on happy, healthy, and harmonious.

At CCMC, our Assistant Community Manager plays a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.

What You’ll Accomplish

• Support the Community Manager in the daily business operations and upholding the community standards as required by the governing documents, the CCMC management contract, and applicable laws
• Conduct monthly inspections utilizing online programs to track, document and notify homeowners of compliance issues weekly, and ensure common area safety and cleanliness
• Supply information, assistance, materials, and education to new and existing homeowners regarding the benefits of Association living and the impact of the Deed Restrictions
• Provide oversight of projects as directed by the Community Manager, acting as liaison to service contractors and vendors
• Be the onsite point of contact for assessment collections and is responsible for monitoring payment arrangements
• Collaborate with collection attorneys and AR representatives as related to the collection of assessments
• Work directly with the Design Review Committee in the performance of the Design Review process
• Oversight of certain site staff and grounds services teams
• Daily interaction with community residents and committee volunteers
• Board and Committee meeting attendance
  
  

What We’re Looking For

• Effective leadership, organizational, and conflict resolution skills
• 2 or more years in an office environment, preferably in community management or similar experience
• 2-3 years of industry experience in a Community Manager or Assistant Community Manager role is preferred
• Ability to communicate effectively both orally and in writing. Must have excellent telephone etiquette, with a commitment to the highest customer service possible
• A multi-tasker who is highly organized, detail-oriented, and a self-starter
• Proficient computer skills in Windows environment
• Have a stable means of transportation, including a valid driver’s license and vehicle insurance, standard mileage reimbursement is provided
• Ability work a full-time schedule with the capacity to occasionally work after hours and on weekends
• All prospective employees must pass a pre-employment drug screen, driving record and background check
• CAM license preferred (Required in Florida, Georgia and Nevada within 90 days of hire)
  
  

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)
  
  

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What We Offer

• Comprehensive benefits package including medical, dental, vision, and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Training and educational assistance
• Optional Pet Insurance
• Perhaps most importantly, a service-focused team who is dedicated to your success!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Business Consulting and Services

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