Assistant Community Manager

Morgan Properties; Town of Webster (NY); On-site; USD 45,760 - 52,000; Full time

Benefits offered by this job

Pay rate $22–$25/hr

20% Apartment Rental Discount

Morgan Essentials $300 – quarterly

Renewal Commissions

Education/Tuition Reimbursement

Medical, Dental, Vision Insurance

Life and AD&D Insurance

401(k) with Company Match

Generous PTO, 10 Holidays + Sick Leave

Job summary

Morgan Properties is seeking an Assistant Community Manager to deliver exceptional resident experiences and support smooth operations across multiple communities. You will be the friendly face for residents and visitors, handling inquiries with empathy and professionalism.

Strong organization and communication are essential to manage move-ins, tours, events, and daily admin tasks. The role emphasizes safety, property upkeep, and collaborative teamwork with regional staff to drive community

Qualifications

• 2+ years of experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• Ability to problem-solve and stay organized in a fast-paced environment.
• A valid driver’s license and the willingness to drive between communities if needed.

Responsibilities

• Be the friendly face and main point of contact for residents and visitors.
• Respond to resident needs with empathy and professionalism.
• Conduct community tours—walk-ins and those scheduled by our Regional Sales Team.
• Support move-ins and move-outs, creating a seamless experience.
• Escalate resident concerns as needed to leadership.
• Inspect homes before move-in to ensure quality.
• Walk the property and flag any maintenance or curb appeal issues.
• Assist in planning and executing resident events.
• Help ensure safety standards and community policies are followed.
• Keep resident records accurate and up to date.
• Assist in preparing community reports.
• Support day-to-day admin tasks as assigned.

Skills

Customer service

Communication

Organizational skills

Driver's license

Job description

Join Our Team as an Assistant Community Manager – Create Exceptional Resident Experiences and Keep Our Communities Thriving!

Are you a customer service champion, an organized problem-solver, and a collaborative team player ready to make a difference? Morgan Properties is seeking an Assistant Community Manager who thrives on creating memorable resident experiences and supporting smooth community operations—often across multiple sites.

This role offers the chance to make a real impact by delivering outstanding resident experiences, applying a sharp eye for detail, and confidently managing multiple priorities with a positive outlook.

Benefits That Make a Difference

• Excellent Pay : $22.00-$25.00/ hour
• 20% Apartment Rental Discount
• $300 Morgan Essentials – paid quarterly
• Renewal Commissions
• Education/Tuition Reimbursement
• Medical, Dental, and Vision Insurance
• Life and AD&D Insurance
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 Holidays per Year and Sick Leave

What You’ll Do

Resident Engagement & Customer Service

• Be the friendly face and main point of contact for residents and visitors.
• Respond to resident needs with empathy and professionalism.
• Conduct community tours—walk-ins and those scheduled by our Regional Sales Team.
• Support move-ins and move-outs, creating a seamless experience.
• Escalate resident concerns as needed to leadership.

Community Operations

• Inspect homes before move-in to ensure quality.
• Walk the property and flag any maintenance or curb appeal issues.
• Assist in planning and executing resident events.
• Help ensure safety standards and community policies are followed.

Administrative Support

• Keep resident records accurate and up to date.
• Assist in preparing community reports.
• Support day-to-day admin tasks as assigned.

What You Bring

• 2+ years of experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• Ability to problem-solve and stay organized in a fast-paced environment.
• A valid driver’s license and the willingness to drive between communities if needed.

Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.

Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.