Assistant Community Manager

South Oxford Management; Stamford (CT); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Rent discount 30%

Paid holidays and time off 3 weeks

Tuition reimbursement 2000/year

401k with match

Job summary

South Oxford Management is seeking an Assistant Community Manager to support the Community Manager in daily operations at our Stamford, CT apartment community. You will handle resident relations, maintenance coordination, and financial tasks to ensure smooth property performance.

The role requires strong communication, organization, and a professional appearance, with the ability to walk the property including stairs and lift up to 25 pounds.

Qualifications

• High School diploma or equivalent; bachelor’s degree preferred.
• At least one year of leasing experience in residential property management is preferred.
• Knowledge of Yardi and other industry software is preferred.
• Detail oriented with experience creating financial statements and reports.
• Professional appearance and ability to walk the property, including stairs.

Responsibilities

• Respond to resident concerns and coordinate maintenance requests.
• Support occupancy and retention goals with follow-ups to residents.
• Communicate effectively and build relationships with residents.
• Conduct inspections for market readiness and cleanliness.
• Prepare monthly financial close out and reports.
• Process invoices, rent collections, and account reconciliations.
• Assist in bad debt collection and lease enforcement as needed.

Skills

Customer Service

Communication

Multitasking

Detail oriented

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Yardi

MS Office

Job description

Who We Are

South Oxford Management SOM is a leading full service property management company with a presence in Texas Georgia Virginia New Jersey Florida and Connecticut We are committed to delivering exceptional experiences for both our residents and team members Our owners and leadership team bring extensive industry experience ensuring that quality and excellence are woven into every facet of our operationsfrom asset management to leasing We are passionate about creating positive experiences and believe in putting people first When you become a part of South Oxford Management you join a supportive team that values learning encourages idea sharing and actively engages in team building and community service activities

How You Will Contribute

The Assistant Community Manager supports and assists the Community Manager in overseeing and general administration of the property and performs related management functions with the daily operations of an apartment community Monitors the company policies and procedures for their specific property Things You Will Do Customer Service Respond to resident concerns and coordinate maintenance requestsSupport occupancy and retention goals by following up with potential and current residentsCommunicate effectively and build relationships with residents through courteous and timely responses to needs and concernsConduct inspections to determine market readiness and implement high quality standards of cleanliness and aesthetic appearanceBecome a market expert by being abreast of the competition and the surrounding areaVisually inspectprepare property office models compactor vacant curb appeal and amenity areas daily for cleanlinessConduct move out inspections to determine applicable charges for damagesFinancials Assist in the financial and operational facets of the communityPrepare monthly close out and financial reportsProcess invoices for paymentSupport financial performance through rent collection and expense controlComplete bank deposits dispositions and account reconciliationsUse the property management software to record track and report on all financial workings of the communityResponsible for the bad debt collection processInitiate necessary lease violations late rent notices and evictions as neededLeadership Work closely with the Community Manager to ensure seamless community management and escalation as needed in the Community Managers absencePerform additional duties as assigned by the Community ManagerThings You Will Need High School diploma or equivalent; bachelors degree preferredAt least one year of leasing experience in residential property managementWilling to work a flexible schedule including weekends and holidaysKnowledge of Yardi and other industry software preferredDetail oriented with experience in creating financial statements and reportsA sharp and professional appearanceMust be able to walk the property which includes climbing stairsMust be able to bend stoop squat kneel climb stairs push pull reachand carry suppliesStand for extended periods of timeMay be required to lift up to 25 pounds without assistanceSkills Strong written and verbal communication skillsComputer literate and proficient in Microsoft Office applications ie Word EXCEL Outlook etcTech savvy able to learnwork with property management applicationsAble to multitask and meet deadlines in a timely manner

What We Will Provide You

South Oxford Management LLC provides a range of insurance options and benefits for our full time team members Including 28 30 hr plus leasing pay and other bonusesMedicalRxDentalVisionEmployer Paid LifeAD& DVoluntary LifeAD& DShort Term DisabilityLong Term DisabilityEmployee Assistance ProgramAccident PlanHospital Indemnity PlanCritical Illness PlanLegalID Theft ProtectionPet Insurance401k Retirement w Match Immediate VestingPaid Holidays and Time Off 3 weeksRent Discount 30Tuition Reimbursement 2000yearPaid Parental Leave 4 weeksEmployee Referral BonusEmployee Rewards and RecognitionYoure exceptional Let us make you feel it Join our team South Oxford Management LLC is proud to be an Equal Opportunity Employer EOEMFDVSO South Oxford utilizes E Verify a web based system that enables enrolled employers to verify the eligibility of their employees to work in the United States through the US Department of Homeland Security and the Social Security Administration subject to state law South Oxford Management LLC is committed to providing a workplace that is free from the use sale possession or distribution of illegal drugs and alcohol as well as free from the abusive use of legal drugs or alcohol All job applicants are required to take and successfully complete a drug andor alcohol test before they will be permitted to begin employment Applicants who refuse to take a test or fail to cooperate with test representatives will not be permitted to begin employment If a test yields a positive result for drugs or alcohol the Company may withdraw the offer of employment to an applicant provided this is permitted by state law