Assistant Community Manager

ROUNDHOUSE COMMUNITIES LLC

Silverbrook (DE)

On-site

USD 30,000 - 32,000

Full time

8 days ago
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Benefits offered by this job

Medical plan (zero-cost employee)
401(k) match
Employee housing discount
Paid time off and holidays
Life insurance and disability options
Mental wellness program

Job summary

Roundhouse Communities LLC is hiring an Assistant Community Manager for Silverbrook Apartments in Kalispell, MT. The role focuses on leasing, rent collection, resident relations, and financial reporting, with a path to lead a property in the future.

The position includes a zero-cost employee medical plan, a 401(k) match, and an employee housing discount. You will support leasing by giving tours, processing applications, and preparing leases while driving occupancy and renewals.

Qualifications

  • 1+ year of bookkeeping, accounting, or related financial experience.
  • Proficiency in Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint).
  • Working knowledge of property management laws and regulations.
  • A real customer-service mindset and strong communication skills.
  • A desire to lead, on your team and in your community.

Responsibilities

  • Collect and post rent, manage resident ledgers, issue late notices, and assist with collections and write-offs.
  • Coordinate move-ins and move-outs, including inspections, documentation, and deposit accounting.
  • Respond quickly and professionally to resident questions, concerns, and complaints.
  • Track maintenance requests and keep work orders moving to completion.
  • Handle lease renewals, violations, and notices in line with company policy.
  • Support leasing by giving tours, processing applications, and preparing leases.
  • Assist with invoices, occupancy and delinquency tracking, and monthly and annual financial reporting.
  • Keep resident files and CRM records accurate.
  • Drive community goals for occupancy, renewals, turn times, and a rental closing ratio of at least 35%.
  • Support marketing, outreach, and the occasional resident event.
  • Follow Fair Housing laws, safety procedures, and company policy.

Skills

Bookkeeping
Accounting
Microsoft Office
Customer service
Leadership aspiration

Education

High school diploma or GED

Tools

Yardi Voyager
RentCafe
Appwork

Job description

Description

Silverbrook Apartments| Kalispell, MT | Full-time, on-site
$22-$23/hour + Commissions | Monday-Friday 9am-6pm

Roundhouse is hiring an Assistant Community Manager at Silverbrook Apartments. You'll work alongside the Community Manager on leasing, rent collection, resident relations, and financial reporting, and build the skills to run a property of your own. The role includes a zero-cost employee medical plan, a 401(k) match, and an employee housing discount.

You're the reason it all runs smoothly.

You keep the details straight: accounts current, residents heard, move-ins seamless. If you want to learn multifamily property management end to end and grow into leadership, we want to meet you.

What you'll own
  • Collect and post rent, manage resident ledgers, issue late notices, and assist with collections and write-offs
  • Coordinate move-ins and move-outs, including inspections, documentation, and deposit accounting
  • Respond quickly and professionally to resident questions, concerns, and complaints
  • Track maintenance requests and keep work orders moving to completion
  • Handle lease renewals, violations, and notices in line with company policy
  • Support leasing by giving tours, processing applications, and preparing leases
  • Assist with invoices, occupancy and delinquency tracking, and monthly and annual financial reporting
  • Keep resident files and CRM records accurate
  • Drive community goals for occupancy, renewals, turn times, and a rental closing ratio of at least 35%
  • Support marketing, outreach, and the occasional resident event
  • Follow Fair Housing laws, safety procedures, and company policy
What you bring
  • High school diploma or GED
  • 1+ year of bookkeeping, accounting, or related financial experience
  • Proficiency in Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint)
  • Working knowledge of property management laws and regulations
  • A real customer-service mindset and strong communication skills
  • A desire to lead, on your team and in your community
A leg up if you have
  • 1+ year of onsite multifamily or apartment experience
  • 2+ years of sales or leasing experience
  • Experience with Yardi Voyager, RentCafe, Appwork, or similar property management software
Pay and benefits
  • $22-$23 per hour, based on experience, skills, and qualifications
  • Medical (including a zero-cost employee plan), dental, and vision
  • 401(k) with employer match
  • Paid time off plus 9 paid holidays
  • Paid maternity and parental leave
  • Employee housing discount and cell phone stipend
  • Company-paid life insurance, plus short- and long-term disability options
  • Mental wellness program and Perks at Work discounts
  • Professional development support, peer recognition, and years-of-service awards
About Roundhouse

Our mission is putting humanity into housing. Since 2008 we've grown into a developer and manager of diverse real estate across four states, with more than 10,000 multifamily units and over $2B in assets under management. We got here by challenging the status quo, building communities people are proud to call home, and developing people who want to lead.

Our culture

One Team: We put people first, work with humility, and celebrate wins together.

Self-Starter: We take initiative, own outcomes, and push ideas forward with energy and purpose.

Forward Thinker: We stay curious, embrace change, and explore better ways to serve our residents and partners.

Commitment to Excellence: We set high standards, double-check details, and take pride in doing the work right.

Ready to grow into your next role?

Roundhouse is an equal-opportunity employer and welcomes candidates from all backgrounds and experiences to apply.

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