Assistant Community Manager

Associa; Pooler (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Disability insurance

Wellness programs

Job summary

Associa is seeking an organized Assistant Community Manager to support our property management team and portfolios. You will handle essential administrative tasks that keep communities running smoothly, from correspondence to meeting logistics and data upkeep.

You will interact with homeowners, vendors, board members and residents, ensuring timely responses, accurate records, and strong service standards across multiple properties. This is a full-time role with competitive benefits.

Qualifications

• Knowledge of Microsoft Office products (Word, Excel, Outlook) at a proficient level.
• Professional customer service and communication skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, et) at a proficient level.
• Ability to communicate with multiple stakeholders, for example community managers, vendors, peers, clients.
• Able to work effectively with others in person and in group setting.
• Able to prioritize, manage time, and meet deadlines.
• Able to interpret verbal and/or written instructions at a proficient level.
• High School Diploma or GED required.
• At least three years of directly related or closely related experience.

Responsibilities

• Acts as or oversee the primary liaison with the homeowners
• Oversee the administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Prepare for and attend Board and Annual Meeting.
• Responsible for management of data base maintenance, including updating resident information
• Maintain unit and contract files relating to the operations of the Association.
• Monitor client delinquency rates and collections process for community portfolios
• Responsible for oversight to routine and special projects

Skills

Customer service

Communication

Time management

Prioritization

Teamwork

Attention to detail

Interpreting instructions

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Are you organized, detail oriented, and ready to play a key role in the success of a dynamic property management company? Join Associa as an Assistant Community Manager and contribute to the efficient operations of our growing portfolio. We are seeking a dedicated individual to provide essential administrative support to our property management team.

What We Offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for ten consecutive years and many of our locations are awarded as Best and Brightest.

How Our Employees Make an Impact:

Our Assistant Community Association Managers responsible for providing adminstrative oversight to assigned community association(s)/properties. This position interacts with internal and external customers including homeowners, vendors, board members and committee members. Making a significant impact through:

• Acts as or oversee the primary liaison with the homeowners
• Oversee the administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Prepare for and attend Boardand Annual Meeting.
• Responsible for management of data base maintenance, including updating resident information
• Maintain unit and contract files relating to the operations of the Association.
• Monitor client delinquency rates and collections process for community portfolios
• Responsible for oversight to routine and special projects

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook,) at a proficient level.
• Professional customer service and communication skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, et) at a proficient level.
• Ability to communicate with multiple stakeholders, for example community managers, vendors, peers, clients.
• Able to work effectively with others in person and in group setting.
• Able to prioritize, manage time, and meet deadlines.
• Able to interpret verbal and/or written instructions at a proficient level.
• High School Diploma or GED required.
• At least three years of directly related or closely related experience.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.