Assistant Community Manager

The Community Builders, Inc.; Pittsburgh (Allegheny County); Sur place; USD 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision insurance

12 paid holidays

PTO accruals with tenure

Company paid Life & Disability

403(b) retirement plan with company

Health Savings Account contributions

Commuter/parking FSA

Employee Assistance Program

Résumé du poste

The Community Builders, Inc. is seeking an Assistant Community Manager in Pittsburgh to oversee leasing, compliance, and resident services. This in-office role emphasizes operations administration and achieving occupancy targets with COS/LIHTC knowledge preferred.

You will work under the Community Manager to ensure a quality living experience, manage budgets and reports, and lead a team in a purpose-driven nonprofit housing organization committed to inclusive communities.

Qualifications

• College degree or 3+ years in property management, hotel, hospitality or retail management required.
• 2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
• Knowledge of regulatory programs, policies and Federal Housing Laws and Guidelines required.
• Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.

Responsabilités

• Assists with daily site operations and communicates with the Community Manager and staff regarding issues.
• Monitors leasing, retention and re-certifications to meet occupancy goals; attracts new tenants.
• Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports.
• Screens applicants to ensure compliance with Tenant Selection Plan and regulatory requirements.
• Keeps informed of market conditions and updates competitive market analyses quarterly.
• Enters and codes invoices, posts rents, makes deposits and maintains resident ledgers.
• Monitors rent balances, collects rents and sends late notices as required.
• Participates in managing a property including goals, budgeting, risk management, assets, maintenance and personnel.
• Oversees office functions and reports; inspects property and coordinates with maintenance.
• Handles resident issues and moves, inspects market-ready units for leasing.
• Participates in recruitment, training, supervision and performance reviews.
• Performs other duties as required.

Connaissances

Leasing & tenant relations

Regulatory compliance knowledge

Customer service focus

Office administration

Formation

College degree or 3+ years in property management/related field

2+ years in property management/hotels/hospitality/retail

Outils

Yardi

Microsoft Word

Excel

Outlook

Description du poste

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.

Position Description:

Under the direction of the Community Manager, the Assistant Community Manager is responsible for leasing, compliance, maximizing rental income and customer service. This job involves heavy emphasis on operations administration and meeting compliance objectives, resident retention and providing a quality living experience for the residents. Certification in COS and LIHTC strongly preferred. This position has a requirement of five days a week in office.

Essential Functions:

• Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues.
• Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants.
• Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports.
• Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements.
• Keeps informed of market conditions and update competitive market analysis quarterly.
• Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers.
• Monitors rent balances, collects rents, and sends out late or quit notices as required.
• Participates in all aspects of managing a property, include: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
• Oversees office functions, including office hours, filing, computer systems, reports, etc.
• Inspects property, picks up litter, and reports issues to Service Maintenance Manager.
• Handles resident issues and concerns, partnering with Community Manager as needed.
• Inspects market ready units for acceptance to lease and for resident move in.
• Assists n recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process.
• Performs other duties are required.

Education & Experience:

• College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required.
• 2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
• Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required.
• Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.
• Medical, dental, and vision insurance
• 12 Paid Holidays & tenure-based PTO accruals
• Employer contributions to Health Savings Accounts
• Company paid Life & Disability Insurance
• 403(b) retirement plan with company match
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• Hospital & Critical Illness Insurance
• Confidential, 24/7 Employee Assistance Program

The Community Builders is an equal opportunity employer.