Assistant Community Manager

Socket.dev; North Carolina; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Market competitive salary

Comprehensive insurance coverage (Med,

Three weeks’ paid vacation per year

Industry competitive bonus structure

Education/Tuition Reimbursement

401K Retirement Plan w/ 4% match

Rent discount on apartment (30%)

Cell phone allowance

Job summary

American Landmark Apartments is seeking an Assistant Community Manager for The Bellamy, a 279-unit community in Charlotte, NC. You will support leasing targets, lease processing, and daily office functions while collaborating with the Community Manager and staff to deliver excellent resident experiences.

We value strong customer service and experience in property management systems. The role offers growth potential, training, and a competitive benefits package in a team-focused environment.

Qualifications

• Minimum of 2 years working in the apartment industry within a similar role.
• Knowledge of RealPage/LRO and One-Site or similar systems is required.
• Strong customer service experience required.
• Bi-lingual helps

Responsibilities

• Assist in achieving maximum marketing results for your community.
• Post rent to the tracking system and manage lease activity.
• Collaborate on resident retention through newsletters, referrals, and events.
• Assist the Community Manager with interviewing, screening, and scheduling of staff.
• Provide timely, courteous responses to resident requests and inquiries.
• Support inventory and ordering of community supplies and equipment.

Skills

Customer service

Bilingual

Education

College degree

Tools

RealPage

LRO

One-Site

Job description

American Landmark Apartments has been awarded one of the best places to work 5 years in a row on a national level.We are currently seeking an experienced and driven Assistant Community Manager for The Bellamy, our 279 unit residential community located in Charlotte, NC!

At American Landmark, we believe in you and the development of your career. Our team members all receive equal opportunities to grow from within. Due to our strong training and mentorship programs, each new AL team member is set up for success. Our award-winning work-life balance is the result of a strong team commitment and industry leading collaboration.

Your role as Assistant Community Manager is critical to AL’s success and may include due diligence, community acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions etc.

Your “Day to Day” at American Landmark:

• Assist in achieving maximum pre-determined marketing results for your community


• Thorough knowledge of company leasing techniques and sales methods


• Full knowledge of property rental information


• Responsible for posting rent to the tracking system


• Ability to secure a high percentage of the property’s overall closed leases


• Efficient reporting, maintenance and submission of all administrative forms, files, and reports


• Contacting businesses and locator services to guarantee the availability of promotional materials


• Prioritizing all resident requests with an efficient and courteous response


• Collaborative design and implementation of a resident retention program, i.e., a newsletter, resident referral program or social activities


• Responsible for the inventory and ordering of all necessary community supplies and equipment


• Assisting the Community Manager in any disciplinary or promotional staffing recommendations


• Assisting the Community Manager with interviewing, screening, and hiring of staff


• Assisting the Community Manager with the orientation, training, and scheduling of staff

Qualifying Accomplishments:

• Minimum of 2 years working in the apartment industry within a similar role


• Knowledge of RealPage/LRO and One-Site or similar systems is required


• A college degree is helpful but not required


• Strong customer service experience required


• Bi-lingual helps

What American Landmark Offers You:

• Market competitive salary


• Comprehensive insurance coverage to include Medical, Life, Dental, Vision, Long and Short-Term Disability


• Three weeks’ paid vacation per year


• Industry competitive bonus structure to include move-ins and renewal pool


• Education/Tuition Reimbursement


• 401K Retirement Plan w/ 4% match


• 30% rent discounted apartment


• Cell phone allowance

Background screening and a drug test required

We are an equal opportunity employer