Assistant Community Manager

American Landmark Management, Llc; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Market salary

Health & life insurance

Vacation days

Bonus program

Tuition reimbursement

401K match

Rent discount

Background check

Job summary

American Landmark Apartments is seeking an Assistant Community Manager for The Bellamy in Charlotte, NC. The role focuses on leasing, marketing results, and staff coordination at a 279-unit community, with emphasis on customer service and operational duties.

Ideal candidates have 2+ years in apartments, familiarity with RealPage/LRO and One-Site, and a collegial approach to teamwork. Competitive salary, strong benefits, and growth opportunities are offered.

Qualifications

• Minimum of 2 years working in the apartment industry within a similar role.
• Knowledge of RealPage/LRO and One-Site or similar systems is required.
• A college degree is helpful but not required.
• Strong customer service experience required.

Responsibilities

• Assist in achieving maximum pre-determined marketing results for the community.
• Post rent to the tracking system and manage leasing activity.
• Maintain knowledge of property rental information and leasing methods.
• Support with staff interviewing, screening, and scheduling.
• Collaborate on resident retention initiatives and promotions.
• Provide timely and courteous responses to resident requests.

Skills

2+ years experience

Customer service

Leasing techniques

Strong communication

Education

College degree helpful

Tools

RealPage/LRO

One-Site

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Community Manager

Full Time The Bellamy, Charlotte, NC, US

2 days ago Requisition ID: 6236

American Landmark Apartments has been awarded one of the best places to work 5 years in a row on a national level.We are currently seeking an experienced and driven Assistant Community Manager for The Bellamy, our 279 unit residential community located in Charlotte, NC!

At American Landmark, we believe in you and the development of your career. Our team members all receive equal opportunities to grow from within. Due to our strong training and mentorship programs, each new AL team member is set up for success. Our award-winning work-life balance is the result of a strong team commitment and industry leading collaboration.

Your role as Assistant Community Manager is critical to AL’s success and may include due diligence, community acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions etc.

Your “Day to Day” at American Landmark:

• Assist in achieving maximum pre-determined marketing results for your community
• Thorough knowledge of company leasing techniques and sales methods
• Full knowledge of property rental information
• Responsible for posting rent to the tracking system
• Ability to secure a high percentage of the property’s overall closed leases
• Efficient reporting, maintenance and submission of all administrative forms, files, and reports
• Contacting businesses and locator services to guarantee the availability of promotional materials
• Prioritizing all resident requests with an efficient and courteous response
• Collaborative design and implementation of a resident retention program, i.e., a newsletter, resident referral program or social activities
• Responsible for the inventory and ordering of all necessary community supplies and equipment
• Assisting the Community Manager in any disciplinary or promotional staffing recommendations
• Assisting the Community Manager with interviewing, screening, and hiring of staff
• Assisting the Community Manager with the orientation, training, and scheduling of staff

Qualifying Accomplishments:

• Minimum of 2 years working in the apartment industry within a similar role
• Knowledge of RealPage/LRO and One-Site or similar systems is required
• A college degree is helpful but not required
• Strong customer service experience required

What American Landmark Offers You:

• Market competitive salary
• Comprehensive insurance coverage to include Medical, Life, Dental, Vision, Long and Short-Term Disability
• Three weeks’ paid vacation per year
• Industry competitive bonus structure to include move-ins and renewal pool
• Education/Tuition Reimbursement
• 401K Retirement Plan w/ 4% match
• 30% rent discounted apartment

Background screening and a drug test required