Assistant Community Manager

Havenpark Communities; Louisville (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

Havenpark Communities is seeking an Assistant Community Manager to enhance resident satisfaction and manage administrative tasks in Louisville, KY. The role requires cultivating strong relationships with residents and ensuring all community operations run smoothly, offering a competitive salary and comprehensive benefits.

Benefits

Competitive salary

Comprehensive health benefits

Generous PTO and paid holidays

401(k) with 6% company match

Qualifications

• Minimum of 1 year of experience in property management.
• Strong resident relations and customer service skills.
• Ability to handle administrative duties effectively.

Responsibilities

• Assist with planning and coordinating community events and activities.
• Manage collections and ensure rent is collected on time.
• Handle resident issues with care and urgency.

Skills

Resident Relations

Customer Service

Education

High School Diploma or GED

Job description

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 80+ communities and more than 25,000 homesites throughout the U.S. We are experiencing intentional and rapid growth by continuously acquiring communities.

At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.

As an Assistant Community Manager, you are responsible for assisting with the planning and coordinating of community events, activities, and projects. Your responsibilities will include but are not limited to, handling the routine office work and administrative duties for the community. The time allocation mentioned below may vary depending on the community’s needs. Annual or semi-annual travel may be required for this role.

Responsibilities

• Resident Relations (~40% of time)
• Cultivate resident satisfaction within your community
• Address resident issues with care and urgency
• Understand when it is appropriate to involve the Community Manager in resident issues
• Plan and execute community events as directed by the Community Manager
• Collections(~40% of time)
• Prepare bills and statements for approval by the Community Manager
• Ensure all rent is collected on time
• Complete all legal action and notices required in compliance with State and Fair Housing Standards
• Sales and Leasing (~10% of time)
• Assist in ensuring all homes are ready to be occupied within Havenpark expectations
• Assist CM and SLA with document preparation or coordination for new move-ins or lease renewal
• Work Orders (~10% of time)
• Manage work orders to ensure all rental work orders are completed within 48 hours of receipt

Qualifications

• Education: You have a high school diploma or GED
• Experience: You have a minimum of 1 year of experience in property management
• Physical Demands: You can spend long hours sitting while using office equipment, such as computers. This position will also require walking within the community and lifting of materials and supplies from time to time

We offer our employees a golden work experience including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and above all infinite opportunities to learn, develop and sharpen their skills. Come be a part of a company that knows what it means to succeed as a team.

It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status.