Assistant Community Manager

Impact Communities; Lake Township (SD); On-site; USD 19,000 - 22,000; Full time

Job summary

Impact Communities is seeking an Assistant Community Manager for a Watertown, CO property. The role supports the Community Manager to ensure the community generates satisfactory cash flow and is maintained to company standards, while ensuring tenant satisfaction. The Assistant Manager will step in to manage the property in the Community Manager's absence.

Reports to the Community Manager. This is a full-time, non-exempt hourly position with standard hours of Monday–Friday, 8 a.m.

Qualifications

• High school diploma or equivalent.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have valid driver's license and be able to communicate effectively.

Responsibilities

• Answer telephone and email inquiries to set appointments to show the community.
• Back up Community management; answer questions and forward messages.
• Maintain supplies and inventory.
• Assist in maintaining office schedule and show available homes to prospective residents.
• Process move-in/move-out documents and collect rent payments.

Skills

Excellent communication

Multitasking

Self-motivated

Microsoft Office proficiency

Highly organized

Education

High school diploma

Two- or four-year degree preferred

Tools

Excel

Office programs

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Community Manager

SDWA Bay MHP, LLC, Watertown, CO, US

4 days ago Requisition ID: 1010

Salary Range: $14.00 To $16.00 Hourly

Job Summary:

The Assistant Manager Community Manger is responsible for assisting the Community Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards and assures customer/tenant satisfaction. The Assistant Manager will manage the property in the absence of the Community Manager.

Reports to:Community Manager

Supervises:no direct supervision of staff

Wage Status:Non-Exempt Hourly

The ideal candidate will exemplify the following traits:

• Excellent communication and interpersonal skills with the ability to work as a team and collaborate well with management
• Strong ability to multitask with excellent attention to details
• Self-motivated & able to work with minimal supervision
• Proficient in Excel and standard office programs and equipment; have working knowledge of Microsoft office suite (Word, Outlook, PowerPoint, etc.)
• Highly organized and able to manage and prioritize diverse tasks and manage a heavy workload

Essential Job Functions:

• Promptly answer telephone and e-mail inquiries with the goal of obtaining an appointment to show the community to the prospective resident.
• Serves customers/tenants by backing-up Community management; answering questions; forwarding messages.
• Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
• Maintains equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation; monitoring and purchasing meter fund
• Assists in maintaining the office schedule.
• Greet prospective residents, demonstrate the features and benefits of the community, available homes and amenities, explain terms of occupancy, and provide information about local areas.
• Assist with the sale with prospective resident and obtain a holding deposit and application for occupancy or waiting list.
• Promptly follow up with prospective residents whom have not yet leased to continue the lease and or sale process.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist Property Manager with all marketing and sales activities including advertising promotions marketing surveys of competitors’ activities.
• Pursue and collect rent payments and accurately record remittance.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit and maintain accurate records, reports and documents.
• Ensure confidentiality of all data in the resident files (i.e. income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.
• Process move in and move out documents.
• Performs other duties as assigned or requested.

Requirements:

• High school diploma or equivalent combination of education, training or experience.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid Driver’s License in the state of residence.
• Must be able to communicate effectively verbally and in writing.
• Be available to work evenings and weekends if necessary.
• Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.
• Comply with expectations as demonstrated in the Employee Handbook.
• Successfully pass a background test.

Work Environment/Physical Demands
Work primarily in a climate controlled office environment with minimal safety/health hazard potential. Sedentary, sitting, walking, occasional lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use. Occasional walking outdoors to show/tour available homes, minimal stairs to homes.

Position Type/Expected Hours of Work

• This is a full-time, non-exempt hourly position. Standard work hours are Monday through Friday 8 a.m. to 5 p.m.
• Willing and able to work extended hours when necessary, including weekends and holidays.
• Overtime hours may be required.

Travel
Travel is not required for the position unless the position is assigned to one or more communities within a Region or District.

Required Education and Experience:

• A minimum of 1-2 years’ experience in office administration required.
• Strong analytical and multi-tasking skills
• Ability to establish and maintain positive professional relationships with management and on-site associates.
• Excellent customer service skills while maintaining the highest standards of professionalism.
• High school diploma or equivalent required; two or four-year degree preferred.
• 1 years of progressive experience in Property Management and Leasing preferred.
• Experienced in data entry, account reconciliation, general office duties (email, fax, multi-line phones, computer skills) and Microsoft Office products.

Special Requirements
Subject to a criminal background check prior to employment.

Additional Requirements:

Attendance is an imperative job function. The Assistant Community Manager must maintain a regular schedule as agreed upon at hire.

Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees. Impact MHC Management is an equal opportunity employer and does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, or physical or mental disability. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States (if the position is or will be one which is subject to U.S. law).

Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees.