Assistant Community Manager

NorthPoint Development LLC; Kansas City (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401k with 100% match up to 6%

Scholarships and paid professional dev

Reimbursement programs: Childcare, etc

HRA and HSA contributions

Team Lunch Allowance

Parental Paid Leave

Living Generously program with match

Job summary

NorthPoint Development LLC is seeking an Assistant Community Manager to support leasing, resident relations, and property operations at our Kansas City community. You’ll assist in rent collection, budgeting, and reporting while ensuring Fair Housing compliance and outstanding service.

Ideal candidates have a high school diploma or GED, strong communication, and multitasking ability; familiarity with Entrata/Yardi is a plus.

Qualifications

• High School diploma or GED or related experience
• Excellent customer service skills
• Proficient in Microsoft Office and Google applications
• Good communication skills, verbal and written
• Ability to multi-task and stay organized
• Energetic, resourceful and team oriented
• Must have a valid driver’s license
• Experience with Entrata or Yardi is a plus

Responsibilities

• Assist in leasing, tours, move-in processes and occupancy.
• Oversee daily rent collections and accounts receivable.
• Resolve resident issues to ensure satisfaction.
• Monitor community income to meet budgets.
• Ensure compliance with Fair Housing and regulations.
• Assist with billing, invoicing and overall performance of the community.
• Process accounts payable and manage owner reporting.
• Walk buildings and vacant units, maintain occupancy.
• Create and manage staff schedules and renewals.
• Represent NorthPoint at local events and volunteering.
• Support charitable activities and Live Generously program.
• Other duties as required.

Skills

Customer service

Leadership

Communication

Multi-tasking

Organizational skills

Teamwork

Education

High School diploma or GED

Tools

Entrata

Yardi

Microsoft Office

Job description

Assistant Community Manager

Curious about a career with NorthPoint?

NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add an Assistant Community Manager to join our team! NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision.

“We truly believe, and I’m convinced, we have some pretty incredible assets. But those assets have all come from our people.” - Nathaniel Hagedorn | CEO.

How We Put You First:

At NorthPoint Development we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks:

• A selection of comprehensive medical, dental, and vision plans
• 401k with 100% match up to 6%, immediately vested upon enrollment
• Scholarships and paid professional development
• Robust Reimbursement Programs: Childcare, School Lunch, Tuition, Gym Membership, Cellphone
• $2000 annual HRA and HSA contribution
• Team Lunch Allowance
• Parental Paid Leave
• Living Generously program with 100% charitable contribution match

What You’ll Do

• Assisting in the leasing, touring, move in processes and occupancy of the community
• Oversees the daily rent collections and accounts receivable
• Resolves resident issues to ensure resident satisfaction
• Assists in monitoring community income to exceed budgetary goals
• Ensures the community and staff follows Fair Housing regulations nationally/locally and other laws governing Multi-Family operations
• Assist Community Manager with customer billing, invoicing, and overall performance of the community
• Review and process accounts payable (invoicing) for processing
• Responsible for weekly and monthly owner reporting
• Oversee leasing, touring, move in processes along with maintaining occupancy at the community
• Walk buildings, vacant units and property regularly or as required
• Create and oversee staff schedule
• Create and oversee renewal process
• Participate in local chamber, AAKC or other activities representing NorthPoint in events, committees, and volunteering
• Contribute time to various charitable activities in order to “Live Generously”
• Any other additional task required

Who You are

• High School diploma, GED or related experience and/or training
• Must have a valid Driver’s License
• Background in excellent customer service
• Entrata/Yardi experience is a plus, but not required
• NAA/Blue Moon lease agreement knowledge is a plus, but not required
• Demonstrates mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages to complete daily job duties
• Proficient in Microsoft Office, Internet Explorer, Windows operating systems and Google applications
• Excellent leadership and teambuilding skills
• Proficient communication skills both verbal and written
• Ability to multi-task and strong organizational skills are required
• Excellent attitude, teamwork skills and self-motivated
• Energetic, resourceful, and hands-on individual with a strong service orientation
• Able to approach problems both logically and creativelyConfident and knowledgeable when interacting with all team members & outside parties
• Able to work collaboratively as a team and independently
• Ability to multi-task and strong organizational skills are required
• Sensitive to confidential information and matters
• Ability to work in a team environment and help teammates as necessary
• Must be able to carry/ transport items weighing up to 25 pounds
• Continuous walking and standing
• Must be able to remain in a stationary position for long periods of time
• Must be able to move, bend, squat, stoop, twist, climb stairs, and turn to perform day to day
• responsibilities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Equal employment opportunity, including veterans and individuals with disabilities.